Jonathan Bond Email & Phone Number

Portsmouth, Gb

Portsmouth, Gb

London, England, United Kingdom

* Led the design, development, and delivery of high-quality curriculum for apprenticeship programmes, aligned with industry standards and business needs.* Developed innovative, multimedia-rich online workshops incorporating interactive exercises, quizzes, and videos to enhance apprentice engagement and comprehension.* Enhanced the curriculum content to ensure it was current, relevant, and tailored to diverse learning needs and user groups.* Championed the use of technology and blended learning methodologies to create a modern and agile training solution that met the evolving needs of apprentices and employers.* Ensured curriculum compliance with regulatory standards, including Ofsted requirements, while embedding functional skills and principles of equality, diversity, and inclusion.* Designed, implemented, and continuously improved training programs by integrating feedback from learners and stakeholders, enhancing both content and delivery methods.* Played a pivotal role in defining and maintaining technical course materials, cloud-based labs, and practical learning experiences for apprenticeships training portfolios.* Developed enablement materials and instructional resources to support the delivery of instructor-led training, ensuring consistency and effectiveness.* Maintained high levels of technical and educational expertise to ensure curriculum development adhered to best practices, quality standards, and learning efficacy.* Integrate career (CEIAG) information into training, identifying opportunities for progression* Communicating and collaborating with colleagues and third parties (EPAO) in order to standardise service delivery across the business

Cosham

Duties include:* Conducts needs assessments from specifications/objectives toward the development and delivery of internal training programs and modules.* Delivers high quality training, either in-person or virtually (as required).* Creates training materials that are visual, modern, meet specs and are appropriate for wide audiences incorporating knowledge of cultural differences.* Uses a blended approach (including technology) to conduct training, providing feedback and making recommendations for improvements.* Standardises working practices, providing coaching and mentoring to other team members.* Audits / observes other trainers and provides constructive feedback to improve delivery.* Maintains a cycle of continual improvement, researching best-practices and technologies.* Working with Manager/Leaders to identify and address knowledge gaps, to facilitate continual improvement. * Interprets technical specifications as a subject matter expert to outline Knowledge, Skills and Behavioural training requirements, mapping them into delivery.* Creates documentation and materials so that non-trainer staff can understand the content of training delivery. * Supports internal and regulatory audits involving training and training documentation.* Sources external training vendors to conduct training, when appropriate.

Cosham

Managing a team of Trainer/Assessors, my role involved generating business through engagement with employers and learners to promote company services (commercial training and government funded programme delivery). I planned departmental resource utilisation to ensure the departmental KPI’s for Sales, Job Outputs and Quality were achieved, and that the service delivered met internal standards and external agency requirements. This promoted the achievement of the business plan and individual annual objectives.1. Defined training needs of employees, producing proposals that led to secured commercial business, co-ordinating training delivery from design through to evaluation. Generated and set up ICT Apprenticeship placements, liaising with the Engagement Team (and third parties) to co-ordinate the Apprentice advertising, application, interview and selection process.2. Designed, resourced and promoted commercial programmes of training to achieve budget3. Led commercial training course design and scheduling, identifying and developing courses appropriate to meeting market demand. For the Government Funded ICT curriculum, I designed and scheduled ICT Certificate/Diploma programmes, ICT Technical Certificates and Functional Skills Maths and English.4. Responsible for monitoring and reporting departmental performance in support of KPI’s and quality standards including the Education (formerly Common) Inspection Framework standards for teaching, learning and assessment. 5. Contributed to the internal verification, assessment and standardisation process and the development and subsequent implementation of the Self Assessment (SAR) and Quality Improvement Plan (QIP) in pursuit of continual improvement.6. Maintain records in compliance with external agency and internal system requirements.

Peta Ltd

Main Duties :Teaching, Learning and Assessment - Carry out regular learner and employer visits, evidencing teaching, learning & assessment. Deliver high quality technical training across a range of IT disciplines1. Support and train learners through their Functional Skills - Maths, English and ICT2. Inspire and motivate learners and identify any barriers and adapt to their needs3. Produce learning materials, deliver workshops and blended learning as requiredEngagement - Liaise with employers to identify new business opportunities by understanding business needs and presenting key benefits of services and products.1. Support relevant networking & employer events to represent the PETA brand2. Proactively seek opportunities to raise awareness of the benefits of Apprenticeship and other training3. Proactively establish and maintain effective working team relationships with all support departments.Administration and Reporting - Adhere to compliance regulations in line with EFA and SFA requirements. Meet KPI targets for performance reviews, timely and qualification success rates.1. Actively promote Equality and Diversity, Health and Safety, Safeguarding and Prevent Policies2. Completion of portfolios in a timely manner for interim and summative verification

Farnborough

• As senior I lead a team of analysts to perform detailed breakdown and assessment of Army, Navy and Air Force training.• I provided guidance to team members on problem solving and decision making, managing the team member’s development with both personal and technical skills.• While maintaining the team work ethos I am required to assign and delegate individual work to maximise use of personnel. Arranging and holding team meetings to ensure all members of the team are in line with our current progress and strategy. • I Coordinated timetables and agendas with multiple branches of the MOD and their staffs to ensure work is permanently on or ahead of schedule. • I arranged all necessary travel and logistical requirement for myself and the team and aimed for the best facilities while negotiating on cost, ensuring at all expense for the team were kept up to date and within budget.

Guildford, United Kingdom

Contact Centre Agent • Coached new recruits to respond to on average 35-40 emergency and non-emergency calls on a daily basis from members of the public and Government agencies.• Covered contact centre soft skills including telephony systems, best practices for customer service with sympathy and empathy, data protection and disclosure, more efficient methods for task creation, notification and resolution.• Instructed interrogation of computer based enquiries concerning the reported events, collation of intelligence and forwarded that to the relevant department for further investigation. • Weekly and monthly assessments were carried out and feedback presented to recruits in 1 to 1 discussion. IT Faculty Trainer• Trained force personnel in the use of police computer systems to National Standards. (National Standard Incident Recording, National Crime Incident Recording, National Call Handling Standard). • Provided training to new and existing staff, in groups averaging 12 persons and on a 1 to 1 basis. • I redesigned, implemented and delivered a Crime Information System course in line with the recruitment plan and operational demand. • Communicated effectively to all levels of the Service and act as a consultant for Crime Information Systems, Police Response and Police National Computer enquiries.• Created new training methods, to maximising realism within a ‘safe’ training environment with that of a live contact centre, providing trainees with more advanced skills prior to leaving training.