Jonathan Bonnette Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas Metropolitan Area

Uber eats, Uber and Lyft Rideshare Driver

Austin, Texas Metropolitan Area

Combined ingredients to make cocktails and drinks, collected expense and operated the cash register,provide food to clientele placed at bar, checked ID of clientele to make certain that they meet age needsfor buy of tobacco and alcohol products, ordered food from in house kitchen, watched and kept theinventory of equipment.• Performed as a Banquet Server as needed and assisted other departments when needed.

Round Rock, Texas, United States

Manage the day-to-day fulfillment of vaccine shipment to multiple locations in a CDC Cold Chain-compliant manner.Manage multiple vendor relationships, supply chain, and distributions.Maintain inventory shipment database.Creation, maintenance and adherence to GMP documentationAssist with SOP development and managementOverseeing proper receipt and storage of vaccine deliveriesDocumenting vaccine inventory information and organizing vaccines within storage units.Setting up temperature monitoring devices on vaccine storage devicesOrdering vaccinesConducting Daily temp logsRotating stockMaintaining shipping/stock logs and information accuratelyReporting of temperature excursionsOverseeing/planning for vaccine transportStandardizing organization of refrigeratorsRemoving of expired vaccineResponding to emergencies (power outages, temperature excursions)

United States

Combined ingredients to make cocktails and drinks, collected expense and operated the cash register, provide food to clientele placed at bar, checked ID of clientele to make certain that they meet age needs for buy of tobacco and alcohol products, ordered food from in house kitchen, watched and kept the inventory of equipment.. Offered dining service for patrons at this fashionable, excellent dining restaurant, which conventionally served 4 - courses/meal in the restaurant outlets and Banquet facilities at world renowned Conference Center. Presented four-diamond quality food service to large corporate events in a 1400 person occupancy center.

Austin, Tx

Monitor, analyze, and resolve desktop level incidents for CSI’s Managed Services clients and CSI’s internal users with the highest level of security requirements.· Field client phone calls, emails, and alerts and create tickets.· Ensure all tickets are updated with accurate and timely information.· Resolve Tier 1 and Tier 2 level tickets.· Escalate tickets to appropriate HIVE staff and Service Desk Manager as necessary to ensure tickets are closed in a timely fashion.· Assist with implementing, monitoring, and managing Desktop Management Technologies.· Analyze client systems and report on functionality and performance. Provide recommendations via monthly Managed Service reports.· Communicate technical issues and solutions with clients in business terms.· Additional tasks, projects and responsibilities as assigned

Austin, Tx

•Incident detection and recording utilizing SDM 12.6/12.7•Classification and initial support•Investigation and diagnosis•Resolution and recovery•Incident closure•Incident ownership, monitoring, tracking and communication•Establish incident framework management•Evaluation of incident framework management•CA7 Entry Level Mainframe Job Scheduling, Workflow Automation and Monitoring

• Remote into pc's and troubleshoot POS errors and Trandotcom errors. Point printers to correct direction. Troubleshoot network equipment connectivity packet loss scenarios.

• Coordinate implementation of add/change/disconnect and install activities for switched and dedicated services such as voice and data Private Lines, Hardwire circuits, ISDN, Frame Relay, ATM, Toll- Free service and private dialing plans.• Verify order accuracy, make channel facility assignments, prepare and submit ASRs, track FOCs, create wiring instructions for switch technicians and Circuit Layout Records. • Manage customer expectations & activities with sales, monitor/escalate provisioning milestones, coordinate timelines with various departments, schedule test/turn-up and work with collocation providers to install cross-connects.• Schedule service cutovers domestically.• Ensure orders are implemented and generating revenue within established time frames; meet expedited customer timelines by maintaining constant communication internally and with telcos.

• Maintained detailed knowledge of current software/hardware requirements and abilities.• Designed computer systems through detailed discussions with customers.• Advised customers on hardware selection, as well as concurrent system requirements.

• Conducted inventory control.• Located parts for engineers using SAP software.• Awarded Customer Appreciate Award.

Bba, Human Resources Management

Education and Skills • Enrolled at Saint Edwards Business Program with a 2.75 GPA. I have passed the following classes successfully.

1996, 2006