It Technician
CurrentI sit on a service desk taking incoming calls from internal users and also have tickets being logged via a ticketing system, we have to remote users and fix printer issues/windows problems, also do deskside support - we also have to image PCs for deployment - i also look at blackberry's via the bes sever and set up and configure, also push out software via kace management to network PCS and patch pcs in via a patch panel