Jonathan Bracy
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Jonathan Bracy Email & Phone Number

Venue Operations - Melbourne Convention & Exhibition Centre at Melbourne Convention and Exhibition Centre
Location: Greater Melbourne Area, Australia, Australia 5 work roles 6 schools
1 work email found @zoo.org.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email j****@zoo.org.au
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Current company
Melbourne Convention and Exhibition Centre
Role
Venue Operations - Melbourne Convention & Exhibition Centre
Location
Greater Melbourne Area, Australia, Australia
Company size
513 employees

Who is Jonathan Bracy? Overview

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Quick answer

Jonathan Bracy is listed as Venue Operations - Melbourne Convention & Exhibition Centre at Melbourne Convention and Exhibition Centre, a company with 513 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at zoo.org.au and a matched LinkedIn profile for Jonathan Bracy.

Jonathan Bracy previously worked as Customer Services Manager - Venue Operations at Melbourne Convention And Exhibition Centre and Admissions & Retail Manager - Werribee Open Range Zoo at Zoos Victoria. Jonathan Bracy holds Master Of Business Administration - Mba from Australian Institute Of Management.

Company email context

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{first_initial}{last}@zoo.org.au
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Profile bio

About Jonathan Bracy

An experienced people manager highly skilled in developing and leading teams within the service industry.I enjoy working in a fast paced environment and was instrumental in turning both Werribee Open Range Zoo and the Melbourne Aquarium from passive to active selling cultures with very successful outcomes.Currently I am responsible for the entire customer experience from first contact right through to leaving a lasting positive impression. I have extensive experience in the financial management side of an organisation including budget forecasting, end of day reconciliations and discrepancy management.As the national complaints manager for API Leisure & Lifestyle I am well versed in how to handle difficult situations, always with a focus on the best possible outcome for both the customer and the business. I thoroughly enjoy interviewing, hiring, training and developing staff. I am experienced in the communication, implementation and monitoring of policies and procedures to staff.Personally, I am confident in my leadership style and ability to motivate my team. I believe in always leading by example and working to best practices. I enjoy solving problems as part of a team by direct and open communication. I have a strong customer focus combined with a loyal and responsible attitude. I am motivated by a genuine passion for people.

Listed skills include Customer Service, Customer Retention, Team Leadership, Management, and 18 others.

Current workplace

Jonathan Bracy's current company

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Melbourne Convention and Exhibition Centre
Melbourne Convention And Exhibition Centre
Venue Operations - Melbourne Convention & Exhibition Centre
south wharf, victoria, australia
Website
mcec.com.au
Employees
513
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5 roles

Jonathan Bracy work experience

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Admissions & Retail Manager - Werribee Open Range Zoo

Zoos Victoria

Werribee

  • Responsible for both the Admissions and Retail departments of Werribee Open Range Zoo.Werribee Open Range Zoo is part of Zoos Victoria and has over 270,000 current members.Duties include
  • Managing a team of up to 50 service staff
  • Responsible for a $2m Retail budget
  • Maximising revenue and net return from retail sales
  • Responsible for growing new membership sales
  • Maximising membership renewals
Sep 2013 - May 2024

Visitor Services Manager - Werribee Open Range Zoo

Zoos Victoria

Werribee Open Range Zoo

Sep 2013 - May 2024

Customer Service Team Leader

Api Leisure & Lifestyle

Melbourne, Australia

  • Management of the National complaints and escalations portfolio.Manage the Victorian team of customer service staff.Responsible for the Victorian office of a national employee benefit retailer.Duties include:
  • Communicating to staff all policies and procedures and ensuring compliance.
  • Lead by example managing the service delivery to all members.
  • Management of national complaints portfolio.
  • Develop, implement and assess KPI’s
  • Management of all Victorian stock, banking and budgets.
Aug 2012 - Sep 2013

Front Of House Manager

The Melbourne Aquarium

Melbourne, Australia

  • Responsible for the service delivery and effective operation of one of Victoria’s largest and most successful tourist attractions; as well as the provision of a rewarding experience for its visitors.Responsible the.
  • Key member of the management team
  • Implementation of sales targets and KPI’s
  • Responsible for the customer experience and front of house operations, ensuring the smooth operation of the venue
  • Development and implementation of experience programs under the Amazing Aquatic Experience brand
  • Ensuring that communication between departments and with customers is timely, professional and correct
Mar 2005 - Jun 2012
Team & coworkers

Colleagues at Melbourne Convention and Exhibition Centre

Other employees you can reach at mcec.com.au. View company contacts for 513 employees →

AT Alekisio Toliseli Alekisio Toliseli Colleague at Melbourne Convention And Exhibition CentreCarlton, Victoria, Australia, Australia View → AS Antonia Said Antonia Said Colleague at Melbourne Convention And Exhibition CentreMelbourne, Victoria, Australia, Australia View → BR Ben Rotella Ben Rotella Colleague at Melbourne Convention And Exhibition CentreAustralia, Australia View → IG Isabella Garcia Saavedra Isabella Garcia Saavedra Colleague at Melbourne Convention And Exhibition CentreMelbourne, Victoria, Australia, Australia View → SW Steven Woloshenko Steven Woloshenko Colleague at Melbourne Convention And Exhibition CentreBentleigh, Victoria, Australia, Australia View → AM Ana Martins Ana Martins Colleague at Melbourne Convention And Exhibition CentreGreater Melbourne Area, Australia View → DH Deborah Howe Deborah Howe Colleague at Melbourne Convention And Exhibition CentreGreater Melbourne Area, Australia View → AL Alex Lee Alex Lee Colleague at Melbourne Convention And Exhibition CentreGisborne, New Zealand, New Zealand View → ZY Zehra Yamac Zehra Yamac Colleague at Melbourne Convention And Exhibition CentreMelbourne, Victoria, Australia, Australia View → NK Navkiran Kaur Navkiran Kaur Colleague at Melbourne Convention And Exhibition CentreCraigieburn, Victoria, Australia, Australia View →
6 education records

Jonathan Bracy education

Diploma Of Management, Business Administration And Management, General

The Malka Group

Resort Management - Dive, Resort Management

William Angliss Institute

Education record

Melbourne Grammar
FAQ

Frequently asked questions about Jonathan Bracy

Quick answers generated from the profile data available on this page.

What company does Jonathan Bracy work for?

Jonathan Bracy works for Melbourne Convention and Exhibition Centre.

What is Jonathan Bracy's role at Melbourne Convention and Exhibition Centre?

Jonathan Bracy is listed as Venue Operations - Melbourne Convention & Exhibition Centre at Melbourne Convention and Exhibition Centre.

What is Jonathan Bracy's email address?

AeroLeads has found 1 work email signal at @zoo.org.au for Jonathan Bracy at Melbourne Convention and Exhibition Centre.

Where is Jonathan Bracy based?

Jonathan Bracy is based in Greater Melbourne Area, Australia, Australia while working with Melbourne Convention and Exhibition Centre.

What companies has Jonathan Bracy worked for?

Jonathan Bracy has worked for Melbourne Convention And Exhibition Centre, Zoos Victoria, Api Leisure & Lifestyle, and The Melbourne Aquarium.

Who are Jonathan Bracy's colleagues at Melbourne Convention and Exhibition Centre?

Jonathan Bracy's colleagues at Melbourne Convention and Exhibition Centre include Alekisio Toliseli, Antonia Said, Ben Rotella, Isabella Garcia Saavedra, and Steven Woloshenko.

How can I contact Jonathan Bracy?

You can use AeroLeads to view verified contact signals for Jonathan Bracy at Melbourne Convention and Exhibition Centre, including work email, phone, and LinkedIn data when available.

What schools did Jonathan Bracy attend?

Jonathan Bracy holds Master Of Business Administration - Mba from Australian Institute Of Management.

What skills is Jonathan Bracy known for?

Jonathan Bracy is listed with skills including Customer Service, Customer Retention, Team Leadership, Management, Staff Development, Visitor Experience, Feedback Management, and Relationship Management.

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