Jonathan Brandao

Jonathan Brandao Email and Phone Number

Content Creator @ BrandaoCollection
Hopatcong, NJ, US
Jonathan Brandao's Location
Hopatcong, New Jersey, United States, United States
Jonathan Brandao's Contact Details
About Jonathan Brandao

Dedicated Client Support Specialist with 10+ years and a passion for delivering exceptional service along with fostering strong client relationships. With a proven track record in effectively addressing client needs and concerns, I am committed to ensuring their success and satisfaction. My background includes team management, learning & development, customer service and compliance. I thrive in collaborative environments and enjoy finding creative solutions to challenges.

Jonathan Brandao's Current Company Details
BrandaoCollection

Brandaocollection

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Content Creator
Hopatcong, NJ, US
Jonathan Brandao Work Experience Details
  • Brandaocollection
    Content Creator
    Brandaocollection
    Hopatcong, Nj, Us
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  • Epm
    Director Of Client Support
    Epm Apr 2022 - Present
    Develop and deliver various client-facing training presentations that aim to enhance customer experience and product knowledge.Create and execute internal training programs to equip team members with necessary skills and knowledge to enhance performance.Spearhead initiatives to expand and strengthen the Learning and Development department’s capabilities.Collaborate with the Project Management team to identify training needs through research and execute necessary changes to optimize training effectiveness.Partner with the Marketing team to conceptualize and deploy client-facing promotional materials to increase brand visibility and engagement.Collaborate with third-party vendors to integrate their tools, including technology platforms, appraisal systems, and electronic signature solutions, into company processes.Review and approve nationwide down payment assistance programs for client utilization, ensuring compliance and suitability for customer needs.
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  • Brandaocollection
    Content Creator
    Brandaocollection Jan 2021 - Present
    Create videos, podcasts and social media content for the Brandao Collection YouTube channel.
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  • Brandaofilms
    Owner
    Brandaofilms May 2005 - Present
    Hopatcong, New Jersey, United States
    Family run Entertainment Business. We direct, produce, shoot and edit our own short films and other entertainment projects.
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  • Afr Wholesale
    Senior Relationship Manager
    Afr Wholesale Feb 2017 - Apr 2022
    Parsippany,Nj
    Successfully onboarded and managed a portfolio of over 1,000 mortgage brokers, fostering strong relationships and driving business growth. Established and led a dynamic team of five Relationship Managers, overseeing their daily operations and optimizing performance to meet organizational objectives.Developed and implemented comprehensive training courses for the internal sales team, enhancing their skills and knowledge to drive sales effectiveness.Conducted in-depth research on client behavior and requirements to identify trends and opportunities for service enhancement and product development. Facilitated bi-weekly onboarding training sessions for new broker partners, ensuring a smooth transition and alignment with company standards and procedures.Achieved the highest percentage of one-time close construction clients and funded projects, demonstrating expertise in navigating complex mortgage transactions. Effectively managed an active pipeline of approximately 200 loans, employing strategic prioritization and follow-up to drive timely closures and customer satisfaction.
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  • Afr Wholesale
    Appraisal Desk Manager
    Afr Wholesale Jan 2015 - Feb 2017
    Parisppany, Nj
    Worked directly and managed relationships with Appraisal Management Companies. Managed active appraisal orders in order to assist lending partners. Mailed out appraisal compliance documentation.
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  • Afr Wholesale
    Setup Assistant
    Afr Wholesale Sep 2014 - Jan 2015
    Parsippany, New Jersey, United States
    Managed the correspondent delegated loan production, responsible for working with third party company to ensure all SLAs were maintained.
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  • Afr Wholesale
    Marketing/Graphics Assistant
    Afr Wholesale Apr 2014 - Sep 2014
    Parsippany, Nj
    My responsibilities include graphic design, statistical research and various other tasks to properly promote the company.
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  • Afr Wholesale
    Clerical
    Afr Wholesale Jul 2010 - Apr 2014
    Parsippany, Nj
    Provided operations support
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  • Magical Vacation Planner
    Personal Vacation Advisor
    Magical Vacation Planner Sep 2018 - Sep 2019
    New Jersey
    Part Time Vacation Planner for Disney Destinations.
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  • Expressions Nj, Inc.
    Managing Creative Director
    Expressions Nj, Inc. Dec 2015 - Nov 2016
    Nutley, Nj
    Expressions NJ, Inc. was a non-profit arts organization with a focus on bringing the local community together through the arts. Through performance art, visual art, film, comedy and music, Expressions, NJ Inc. brought a safe environment for artists of all ages. it was also a location where audiences were able to be exposed to different types of art they wouldn’t normally be exposed to.
  • West Hudson Arts And Theater Company
    Actor/ Director
    West Hudson Arts And Theater Company May 2013 - Nov 2015
    Kearny, Nj
    Played "Jesus" in a production of Godspell, "Charlie Brown" in A Charlie Brown Christmas, "Bellomy" in the Fantasticks and directed Disney's Beauty and the Beast.
  • Pantophobia Haunted Attraction
    Media Director/ Scare Actor
    Pantophobia Haunted Attraction May 2015 - Oct 2015
    Montvale, Nj
    Created promotional media for Pantophobia Haunted Attraction's social media pages and website. This included video commercials and posters. Also participated as a "scare" actor during the live event in the month of October.
  • Justice For All Productions
    Behind The Scenes Videographer And Editor
    Justice For All Productions Nov 2009 - May 2010
    Filmed and Edited Behind the Scenes footage for a documentary about the making of the film, "An Affirmative Act".
  • Blinky Productions
    Behind The Scenes Videographer And Editor
    Blinky Productions Jun 2007 - Aug 2007
    Shot and Edited Behind the Scenes footage for the film, "Methodic".

Jonathan Brandao Skills

Short Films Film Production Film Singing Musical Theatre Theatre Video Production Entertainment Videography Creative Writing Feature Films Video Editing Performing Arts Travel Planning Event Planning Sales Sales Management Mortgage Lending Wholesale Customer Service Public Speaking Management Leadership Down Payment Assistance Construction Loans Microsoft Office Powerpoint Keynote Final Cut Pro Screenwriting Commercials Editing Music Videos Documentaries Acting Graphic Design Social Media Video Drama Comedy

Jonathan Brandao Education Details

Frequently Asked Questions about Jonathan Brandao

What company does Jonathan Brandao work for?

Jonathan Brandao works for Brandaocollection

What is Jonathan Brandao's role at the current company?

Jonathan Brandao's current role is Content Creator.

What is Jonathan Brandao's email address?

Jonathan Brandao's email address is jo****@****lms.com

What is Jonathan Brandao's direct phone number?

Jonathan Brandao's direct phone number is +120145*****

What schools did Jonathan Brandao attend?

Jonathan Brandao attended Fairleigh Dickinson University, Felician University, Queen Of Peace High School, North Arlington High School.

What are some of Jonathan Brandao's interests?

Jonathan Brandao has interest in Art, Singing And Acting, Theater, Singing, Drawing, Filmmaking.

What skills is Jonathan Brandao known for?

Jonathan Brandao has skills like Short Films, Film Production, Film, Singing, Musical Theatre, Theatre, Video Production, Entertainment, Videography, Creative Writing, Feature Films, Video Editing.

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