Jonathan Brent-Keith Email & Phone Number

Toronto, Ontario, Canada

• Brew coffee and gather any required food/snacks/drinks to distribute in a timely manner• Work independently or in a team to deliver amenities to the conference• Monitor amenity area to clean, refill and answer any questions• Multitask working and preparing for several conferences around the same time periods• Set up amenity station in desired conference area for the next server for the following day• Clean room/area while the conference is on break and clean/clear space when finished

Fort Myers, Florida, United States

• Training in the entire scope of franchisee and client operations• Inspect quality of work at client locations and report findings to franchisee• Maintain positive relationships with and follow up on inspections with clients• Protect product brand, standards and reputation through corrective actions and client communication• Identifying client needs and resolve concerns• Provide training and business support in developing and growing our individualfranchisee's business• Franchisee certification program completed

Toronto, Ontario, Canada

• Work a variety of roles within the restaurant• Key holder to open and close the restaurant• Work independently as the only server, bartender and busser• Perform opening and closing duties successfully• Deliver exceptional customer service and performing proper steps of service

Toronto, Ontario, Canada

• Work a variety of roles within the restaurant/hotel• Breakfast/lunch/dinner service, room service, bartending and banquets• Set up restaurant and banquets for various catering services

Toronto, Ontario, Canada

• Serve weddings, private events, corporate lunches, dinners and parties• Wine/water table service, serve canapés, course dinners and bartend• Set up/take down event space

Toronto, Ontario, Canada

• Deliver exceptional, fast and friendly customer service• Answer guest questions and assist with menu choices• Communicate with kitchen staff regarding allergies or special requests• Multitask taking orders, serving food and beverage, clearing and resetting tables• Regularly check on guests to ensure food and beverage satisfaction• Bar knowledge/experience• Suggest additional items (upselling) to accommodate guest needs and increase restaurant sales• Perform closing duties such as cleaning and setting up for the next service

Puerto Plata, Dominican Republic

• Pick up and return guests from resort or cruise port• Entertain and inform guests on local history during transfers• Guide tours on Terracross ATV buggies• Customer service/Guest relations provider• Serve lunch and beverages• Sales and up-selling of merchandise from the local artisan market• Manage Facebook and Instagram accounts• Frequently post and reply to tour inquiries and comments• Produce and edit high quality pictures and videos for website and social media

Montreal, Quebec, Canada

• Preparation and cook a large variety of food items from the menu• Experience with fry, salad, oven, sauté, flattop, grill and deserts• Adaptation of food presentation for an appetizing appeal• Work in a high speed and fast paced environment• Ensure that all orders are out of the kitchen by ticket times• Stock the line by making sure there are sufficient ingredients for everyday use• Engage in professional team work to complete assignments in a timely manner

Guelph, Ontario, Canada

• Welcome and serve customers• Up-sell and promote additional products• Food preparation• Prepare several blends of coffee• Drive-thru service• Organize and clean tables/store

Guelph, Ontario, Canada

• Provide customer service• Assist customers to locate and purchase products• Answer customer inquiries in store and by phone• Up-sell additional products and points card (loyalty program)• Organize and clean product sections