In this Coordinator role, it is my responsibility to assist Assessment Managers in bringing together various tasks within the Digital Assessment & Logistics (DAL) team to ensure the timely and accurate delivery of online assessments for University of London Worldwide (UoL) candidates.My duties include:• Deputising for Assessment Managers when necessary, assuming responsibility for a team of Senior Digital Assessment Officers and Digital Assessment Support Officers.• Coordinating year-round exam creation, delivery, and marking allocations in collaboration with my Assessment Manager.• Instructing and supporting UoL examiners on how to utilise our online assessment platforms, such as Inspera and Moodle VLEs.• Identifying potential improvements in those assessment platforms and/or how we utilise of them.• Liaising with the Assessment Tasks team to streamline our online exam creation processes.• Providing support to our staff and Federation Members for exam authoring queries and monitoring exam delivery progress.• Reconciling exam submission/script marking.• Assisting with Subject Access Requests made in regard to exam submission marks, results, and potentially feedback.• Contributing to the creation and updating of office manuals, conducting systems testing, and ensuring staff are thoroughly trained in our DAL processes.

In 2022 my role within the University of London Worldwide developed through a promotion into Senior Digital Assessment Officer for the Digital Assessment & Logistics team (formerly Exams Distribution, transformed through Covid into a digital rendition of the previous team). This position involved variety of tasks around preparations, creation, and maintenance of our global online exams.During pre-assessment our team worked with the Assessment teams to collect the full specifications and requirements for each examination programme, in their constant flow of twice-yearly (sometimes quarterly) sessions, then providing guidance on a range of VLE assessment tools (currently Moodle, Coursera, and Inspera assessment platform). This would lead into my key involvement preparing the online assessment areas of the online exams, as well as any Practice tests, via area creation and user enrolment. I also specialised in our transition to the Inspera assessment system, authoring Question Sets and creating exam areas whilst also teaching colleagues it's limitations and methods.Balancing my time through this process I would also assist my management in the allocation of assessed work to Examiners (aka exam markers/graders), direct examiner support with our Assessment tool systems, and the regular collection of Subject Access Request information enquired by students - All whilst also maintaining the physical courier responsibilities of my previous role in which I co-lead correspondence with our contracted courier company ensuring the delivery of Diploma Production and Transcripts shipments.★ Not long after joining this role, I became one of the Digital Champion volunteers for my directorate.

Starting April 2019 I worked as the Examinations Processing Officer for the Exams Distribution department of University of London Worldwide; assisting with the courier despatch of (confidential) examination question papers and materials to international examination centres, courier despatch of all other UoL Worldwide shipments (e.g. diploma documents, transcripts), the distribution of examination scripts, and various other related exams distribution activities.After the 2020 Covid pandemic this role was loosely transformed into the Support Officer for Examiner Support: Logistics; where the responsibilities remained largely the same but were translated into digital equivalents (online exam distribution, digital examiner allocation and support, etc.) whilst I also took more independence leading the physical courier despatch of the Diploma Production documents due to our courier partners switching in this time.Starting May 2022, after an organisational restructuring motivated by the pandemic, this original role was officially retitled Assessment Officer: Logistics (with the team known as Examiner Support & Logistics colloquially due to our team's symbiotic interactions).

Temporary position working with the permanent Exams Distribution team to assist in the organisation and dispatch of university materials. During this time I assisted in a variety of organisational and administrative work efforts, as well as the hand delivery of urgent exam scripts to locally based examiners and other assisting duties when required.

Just out of my undergraduate education and with those particular set of skills learnt I was hired by the Royal Hospital Chelsea (as my most notable client) on over half a dozen occasions during to photograph a selection of the organisation’s souvenir shop products. Due to the limited space to photograph the products on-site I also digitally edited the images with the use of Adobe Photoshop and Lightroom to improve their colour, lighting, and background detail. The final images are currently used on the organisation’s online store. Examples of some of the used work can be seen below: