Jonathan Bruha Email & Phone Number

Atlanta, Georgia, United States

Flagstaff, Arizona, United States

Chicago, Illinois, United States

Greater Chicago Area

Responsible for end-to-end State/Local Government account management for a portfolio of agency accounts in the Greater Chicago area. Responsible for acquiring, retaining, and developing existing and new business by identifying customer needs and demonstrating the value of Verizon's full range of Telecom wireless products and services. These include M2M applications supporting IoT initiatives, workforce productivity solutions, mobile devices, enterprise mobility management and security, mobile business solutions, asset management, network security, fleet management products, wireless devices, etc. Conduct all aspects of the Public Sector sales process, from generating leads, proposals, and closing negotiations. Review forecasts, track sales expectations, and manage accounts.

Greater Chicago Area

Delivering store sales results in new accounts, phone growth, accessory revenue, pull-through, Total Mobile Protection and data step-up with a diverse team of Solutions Specialists trained to meet all facets of our customers needs. Built and developed new team of Solutions, Experience, and Operations Specialists to launch the first Verizon Smart Store in downtown Chicago, providing a comprehensive sales experience for customers and support through Wireless Workshops. • Presented SMB Empowerment Workshop, Business and Market Reviews.• Achieved Gold Store customer experience results October 2014 - September • Graduated LEAD Manager in February 2018.

Greater Chicago Area

Provided sales and customer service support to downtown Chicago Verizon Wireless district, implementing training tools for Solutions Specialists to effectively sell smart accessories, conduct wireless workshops, and receive recognition at quarterly district meetings. Acted as mediator for escalated customer situations requiring advanced resolution both in and out of store locations.

Greater Chicago Area

Exceeded sales targets in new phone growth, accessory revenue, strategic products, and Softcard mobile wallet activations, all while delivering an world-class customer experience. Learned and shared best practices at multiple store locations and kept ahead of industry changes including transition to device payment/Edge smartphone purchasing. • Earned Century Club membership for $100+ ARD performance in 2013.• Recognized as regional leader for Xfinity order performance during Verizon/Xfinity partnership.• Taught effective sales behaviors as peer coach for new hires in training.

Greater Chicago Area

Performed as wireless consultant, providing wireless solutions to customers through emerging wireless technologies. Drove industry changes with growth of smartphone adoption and launch of Android-operated smart devices. Exceeded wireless sales metrics and provided customer support and training for customers. • Honoree Jim Beam Club sales competition for most Android activations in Q2 2010.• Member of "Together We Make a Difference" think-tank to provide new solutions to existing customer pain points and bridge operational gaps between channels.• Completed Leadership Enhancement Program in June 2011 in preparation for sales management role.