- Developing and documenting estimates of total activation costs.- Tracking activation funding sent. - Auditing the baseline estimates for activation to ensure items are correctly accounted for with proper funding. - Monitoring activation funding expenditure rates using unique accounting codes assigned to each Major Construction Project or Major or Mid-Level lease. - Reporting on activation funding expenditures monthly and reallocating funding as necessary; sharing these reports with the VISN Capital Asset Manager. - Reviewing and approving or disapproving changes to the approved operating plan. - Reviewing and processing all Transfer of Disbursing Authority (TDA) requests received from the VISN CAM. - Reviewing and validating Space and Equipment Planning System (SEPS) content plan and staffing plans for each Major Construction Project or Major or MidLevel lease and reviewing updates to the plans as needed. - Reviewing budget requests for non-recurring activations and recurring activations, received from VA medical facilities, and submitting budget requests to the Director of Capital Program Management. - Collaborating with Program Contracting Activity Central (PCAC) to initiate all Initial Outfitting, Transition and Activation (IOT&A). - Completing the Annual Activations Operating Budget review - Publishing project amounts and availability dates for activation funding for informational purposes - Developing and disseminating virtual training pertaining to VHA activation funding when changes to Activation Program requirements or policy change.

• Work collaboratively with IT, clinical, and business staff to develop and maintain enterprise-level software applications. Develop policies, procedures, and protocols to support high-quality, safe, and patient-centered care.• Perform analysis, design, development, and implementation of complex information systems that meet customer needs and ensure system compliance. • Provide technical and operational guidance and support to end-users, and develop training materials and user manuals.• Monitor and maintain the integrity, security, and availability of information systems.• Participate in the development of policies, standards, and procedures to ensure the efficient and effective use of technology.• Served as a subject matter expert on health care administration, health care policy, and quality improvement.• Led and supported the development and implementation of clinical programs and initiatives. Implemented new Web based insurance capture system locally. Implemented new mobile check-in platform for all sites and trained over 1000 end users.• Conducted data analyses and developed reports to monitor program performance and support decision-making.• Managed projects and initiatives, and provided training and education to staff and stakeholders.PROJECTS:-Project manager and SME for implementation of Insurance web application interface. -New mobile check-in platform. and new site queuing systems. Implemented roll out for all sites to utilize the SMS/text check in process. Integrated with our scheduling system and also clinical staff web application. This allows Veterans to check in via mobile device.Point of contact and admin for mobile applications and text/SMS platforms, Nuance Dragon, Clinical access, tokens, and keys, Identity management and security for internal and external customers, Insurance applications, SME and owner for multiple clinical applications

Supported and coordinated with multiple IT, telecom, and analyst teams to onboard and support physical sites and system wide application go lives across the UNC healthcare network of offices.Implementation team for 1Call system across UNC Healthcare system.

-Responsible for the success of products by writing the product roadmap and requirements, organizing assets and resources to support product development and implementation, and actively monitoring, analyzing, and improving the product over time. -Supported product development and management and leads product execution.-Product prototyping, testing, and validation; product quality control and usage research; cross-functional project leadership and participation; product championing. -Monitoring DAX product implementations to include Oncology, Allergy and Immunology, and Neurology.-Expansion into new specialties and existing healthcare networks.-Development training including live work for notes that are in Beta R&D. Work with a customers and product engineers to test and develop a prototype.

Clinical Operations Specialist• Collaborated with DAX leadership and a cross-functional team to successfully launch and grow DAX virtual scribe services in the neurology market.• Leveraged expertise in the clinic operations of a neurology practice to inform service delivery to meet customer needs.• Develop standards for neurology virtual scribing including documentation requirements and integration with a physician’s workflow in clinic and the EHR• Engaged neurology customers both in-person and remotely to ensure that our program is meeting their needs and maximizing value• Support our sales and marketing teams to develop strategies and materials for rolling out to new customers

-Certified Healthcare Data Analytics-Implements a local clinic management system based on national requirements/guidance and facility specific needs.-Manage all back-end clinic builds and data analysis for access and utilization in Durham VA, 3 Raleigh satellite clinics, Greenville Healthcare center and 5 other regional sites. -Co-lead for Site renaming initiative involving 8 healthcare sites and over 3500 different clinics. Creating a more efficient and streamlined budget allocation process and increasing Veteran access to healthcare. -Reduced the number of clinics within area of operations by 300 while increasing access among others compared to provider availability. Increased access (thousands of veterans).-Manages all encounter and workload analysis for 3,000 plus clinicians. -Considered a subject matter expert in advanced principles and strategies for access improvement. -Assisted with SharePoint rollout for Durham VA facility for Health Administration Service.

-Supervisor of administrative personnel located at Veteran's Affairs Primary Care Clinic, Neurology Clinic, Sleep Clinic, and Dermatology Clinic.- Lean Six Sigma Green Belt- Super user for patient user interface Kiosks (VETLINK) throughout entire Durham VA Medical Center. Managing user access, troubleshooting, updates/patches, and information assurance related activities.- Acts as liaison between Veterans and Patients for Clinical staff at Neurology/Sleep Clinic and Epilepsy Center of Excellence. - Supported initial rollout of Veteran's Choice program providing third party external specialty care to Veterans.

-Responsible for security, patrol, and intelligence gathering in Afghanistan-Oversaw 5 communications teams spread across Northern and Eastern regions of country-Liaison and Training of Afghan National Police and border patrol-Planned, coordinated or served as mission commander for 117 missions over a 12 month period-Area Development Officer responsible for the distribution of humanitarian aid-Established, managed, and supported WAN/LAN, information and communication system in a combat environmentKey Project: Developing, Establishment and foster economic viability and stability to Afghanistan only functional international rail port in order to support Afghan, U.S. and NATO logistical and sustainability operations. Spearhead diplomatic and economic discussions and agreements in a safe and business friendly environment for Afghan, U.S. and NATO forces, National interior ministries, Department of Defense and Logistics, Multinational and international shipping and oil production companies, and many other surrounding nation's transportation and logistics departments.

-Provided operational leadership management for Signal Company in absence of commander-Successfully planned and executed logistics of moving 30 plus soldiers, machines, supplies, and equipment valued at $15 million from Ft. Drum to Afghanistan.-Coordinated training, education and certification for personnel under supervision and peers.-Advance Team member deployed to Afghanistan in advance of Brigade to facilitate transition-Coordinated training, education and certification for officers at platoon and company level-Secret Security Clearance