• Working manager that oversees a team of Application Engineers responsible for supporting existing clients' needs and processing.• Responsible for resource allocation, priority juggling, training needs, and promoting collaboration among the customer operations groups of Project Management, Account Management, and Programming.• Serves as a point of contact and subject matter expert for the Programming team and internal users regarding coding, mapping, production processes, and special projects.• Stayed up to date on modern practice advances while applying best-in-class software development with existing technology.

Responsible for hiring and training a staff of twelve employees. Purchased new equipment and repaired damaged equipment as necessary. Coordinated staff scheduling to ensure every event was staffed.