Hello there! I am Jonathan Burrows, a dedicated Business and Data Analyst with a Master’s degree in Business Analytics from Aston University. My professional journey includes significant contributions at Salesforce and NbliK Applications, where I honed my skills in data operations, Salesforce configuration, and CRM strategies.At Salesforce, I transformed complex requirements into effective configurations, improving user adoption by 20% and reducing data errors by 30%. My work at NbliK Applications involved developing Tableau dashboards to streamline reporting and implementing customer care strategies that enhanced customer development and product promotion.My expertise lies in data visualization and business intelligence, where I create compelling narratives from complex data to drive informed decision-making. My technical proficiency includes Excel, Tableau, SQL, Python, and MATLAB.I thrive on problem-solving and am passionate about using data-driven solutions to optimize business processes. Beyond work, I enjoy networking and sharing insights with fellow professionals. Let’s connect and explore opportunities to drive success and innovation together.