Jonathan Busch Email & Phone Number

Rochester, NY, US

- Spearheading corporate strategy transitions within sales organizations by integrating strategy, finance, marketing, data science, and revenue teams. Successfully aligning cross-functional initiatives, leading to a 20% increase in operational efficiency and enhanced strategic alignment.- Conducted and presented viability analyses to executive.

Rochester, NY, US

- Expert in developing and managing complex ETL workflows using Alteryx and SQL. Successfully automated critical tasks, achieving over 90% time cost savings and significantly enhancing process efficiency.- Skilled in establishing and maintaining streamlined intake processes for Salesforce requests. Ensured data accuracy and policy adherence with SLAs.

Rochester, NY, US

- Demonstrated rapid proficiency in S125 and SaaS products, resulting in outstanding call center statistics and recognition from management. - Proactively developed and disseminated service techniques to empower businesses and employees, fostering greater self-sufficiency. - Identified and implemented enhancements on Paychex platforms to improve user.

- Graciously connected members to products/services that fulfilled their needs. - Collaborated with management and staff to influence improvement in areas of opportunity in club/staff policies and practices. - Went above and beyond to drive the quality of service worthy of a Platinum Club of America.

- Provided utmost quality customer service in a fast-paced, highly demanding, fine dining establishment. - Trained and became independent quickly. - Collaborated with fellow servers, bartenders, cooks, and staff to solve problems on the fly.

Carthage, New York, US

- Confidently developed students; adapting teaching methods to meet individual needs.- Strengthened students' learning processes through positive reinforcement.- Supported teachers and other school staff during assemblies, fire drills, and special events.

US

- Graciously and tactfully assisted patrons during concerts, galas, and numerous high-profile events at Lincoln Center venues.- Advanced service techniques to modern practices that put people first and encourage subscription sales.- Fostered partnerships with other ushers and venue staff to promote an inclusive and comfortable atmosphere.

Knoxville, Tennessee, US

- Competently lead areas of retail, food and beverage sales, customer service, staff, and projection; increasing sales by 30% and employee engagement by 85%.- Eagerly raised standards and fostered competent and self-driven growth and practice.- Confidently developed colleagues and staff; adapting training methods to bridge individual and business needs.