• Answer inbound sales calls • Provide customers with quotations• Negotiate the terms of an agreement and close sales• Gather market and customer information and provide feedback• Update fleetmatics with customers booking and requirements.• Answer any inquiries that the customer might have,• Sign and Send contracts to customers to sign,• Take payments over the phone,• Lease with operations team to endure we can attend customer locations on the day,

• Contact Site managers and Resident Liaising Officers to book appointments for Window and Door Repairs.• Liaise with site teams.• Procure materials for site and manage stock control on site. • Prepare documentation for new projects.• Resource planning for projects.• Recording and maintaining of project progress spread sheets (Programme of works).• Using bespoke software packages to order windows and doors with fabricators.• Answer customer queries.• Dairy Management for on-site operatives/ (Labour Allocation)• Preparing evaluations/ tenders from work reports.• Assisting and supporting the Project Manager in their daily duties.• Ensuring that relevant management information is captured and analysed.• Acting as administrative support to Project Managers and Directors on projects.• Identify, analyse, prioritize, mitigate and communicate project risks.• Communicating with project manager to report on project status.• Involved in Coordinating projects from inception to completion.• Creating Project KPI’s to improve project delivery.

• Providing relevant departments with training information including:• Course attendance • Competence / qualifications achieved • Expiry reports• Issue joining instructions and training information managers/delegates as appropriate in a timely manner.• Data input on company CRM system including but not limited to Hr pro and Isis (Salesforce).• Attend daily meetings with managers to ensure all training needs are met.• Ensure relevant training certificates are produced, recorded and issued.• Produce monthly report to mangers for conformation that the database is up to date and accurate.• General administration duties.• Create id cards provide ad-hoc reports when required.• Support Associates, Coaches and Trainers in the design and delivery of various training initiatives.• Coordinate and book courses and other admin associated with training development.• Coordinate the induction of all new employees.• Track and report on training activities.• Build relationships with external training suppliers acting as the main point of contact.• Answer all queries on training courses etc. from employees and managers• Responsible for the effective scheduling and coordination of training courses within a defined portfolio and assisting the Scheduling & Coordination Manager with more complex scheduling decisions or projects. • Responsible for building excellent relationships with Trainers, Training Managers and others within the company, working closely with them to understand the changing shape of the training portfolio as it adapts to meet business need, and what scheduling and co-ordination support is required.• Working with (and at times lead on use and maintenance of) the scheduling software system and other recording systems and processes. Ensure they are accurate, effective and well maintained.