Executive
• Played a critical role in the successful implementation of software system enhancements by performing User Acceptance Test (UAT) and analyzing and detecting abnormal behavior during the testing period• Utilised Python to streamline and improve the exam and lesson venue booking process in Outlook Calendar, resulting in increased efficiency and accuracy• Updated department-related webpages on intranet using HTML coding to provide timely and accurate information to stakeholders• Collaborated on projects, including the creation of video guides for students and academic staff using Adobe software and Animaker, showcasing excellent communication and teamwork skills• Provided comprehensive training to new executive staff on the workflow and processes, ensuring successful onboarding and improved productivity• Created and maintained spreadsheets using Excel formulas to perform checks on students' final grade computation against the marking rubrics stated in Academic Policy Manual, ensuring accurate grading and compliance with policies• Managed high volumes of exam papers, from printing and packing to safekeeping and final distribution, ensuring timely and secure delivery on the actual day of the exam• Planned and coordinated logistics with various departments during the exam period, demonstrating exceptional organizational skills and attention to detail• Monitored and managed Leave of Absence records for students in OASIS system, ensuring compliance with regulations and timely updates• Supported other portfolios within the department and performed ad-hoc tasks as assigned, demonstrating versatility and a willingness to go above and beyond