Jonathan Mash Email & Phone Number

Atlanta, Georgia, United States

Provided comprehensive administrative support, including calendar management, meeting coordination, and preparation of reports.Maintained accurate and organized records, ensuring compliance with company policies and industry regulations.Utilized Microsoft Office Suite to streamline document preparation, data entry, and communication processes.Processed payroll and managed timesheets for employees, ensuring accuracy and timely submission.Acted as the first point of contact for staff and vendors, facilitating workflow.

Implemented comprehensive training programs for front-of-house and back-of-house staff, focusing on operational excellence and customer service.Conducted regular performance evaluations, identifying skill gaps and creating targeted development plans to enhance employee capabilities.Led onboarding and orientation sessions, ensuring new hires were well-acquainted with company policies, procedures, and standards.Collaborated with management to develop and refine operational workflows, improving efficiency and service quality.Monitored compliance with health, safety, and food handling regulations, providing corrective training when necessary.

Assisted in the creation and execution of training manuals and materials, tailored to the needs of various roles within the restaurant.Coordinated training schedules and facilitated hands-on workshops for staff across multiple locations.Acted as a mentor to team members, fostering a culture of continuous learning and professional growth.Analyzed training effectiveness through feedback, assessments, and key performance indicators, making adjustments to improve outcomes.Partnered with regional managers to ensure consistent training implementation and alignment with corporate goals.