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@horsebridge.net
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Jonathan Cale is listed as Customer Service Specialist at Horsebridge Networks at Horsebridge Networks, a company with 43 employees, based in Quedgeley, England, United Kingdom. AeroLeads shows a work email signal at horsebridge.net and a matched LinkedIn profile for Jonathan Cale.
Jonathan Cale previously worked as Customer Service Specialist at Horsebridge Networks and Customer Support Administrator at Cw Windows. Jonathan Cale holds Gcse from Severn Vale Secondary School.
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AeroLeads found 1 current-domain work email signal for Jonathan Cale. Compare company email patterns before reaching out.
After working for a large communications company (Telewest/Virgin Media) within Customer Service/Support for many years being made redundant, took a career break and undertook some short term roles.My work evolved with a strong focus on Operational Support and Customer Service. Various roles I undertook saw me dealing with a wide spectrum of enquiries both from Customers & internal operational field departments. My daily tasks saw me involved in direct Customer Service to the dispatching of Field Engineers, to analysing faults; & dealing with technical enquiries. I also ran a busy order entry department & carried out quality checks & pre-installation auditing. My last roles involved quota management, running a "priority installation helpdesk", improving install & fault wait times. Technical work saw me involved telephony networks, number portability & network assigning. These roles ran alongside working on busy "failed installs/construction desk"; dealing with failed installs, basic streetworks legislation & traffic noticing. This also included liaison with Local Authorities regarding local planning regulation and listed buildings. Other tasks involved street cabinet distribution & telephony capacity.All of the above was built around teamwork, delivering excellent Customer Service,improving the Customer experience & problem solving. I am a highly focused team player committed to Customer Service. My years at Telewest/Virgin saw me involved in integrating a small, regional Operations Centre into a large, nationwide company. Having worked in a busy Customer focused environment I am used to multitasking & working on issues simultaneously. I am seen as knowledgeable and somebody who people will come to to seek help when issues need resolving promptly. Over the years I received several awards for my staff support & Customer Service. Other projects I helped initiate included the reduction of order entry errors by 30% & the reduction of Customer wait times.My current role involves me again working in a similar role but more customer service orientated, working on a major internet project delivering internet services to the client's customers. This is a more customer service, call centre type role and involves the same or similar elements of my previous role at Telewest/Virgin Media.Looking to move completely away from mainstream customer service work and move back into operational support roles especially in fibre optics, telecoms and utilities. Would if possible love to go back into roads&streetworks and associated operational support.
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A career timeline built from the work history available for this profile.
Customer Service/Support role dealing with all aspects of Customer support in busy inbound call environment. Dealing with installation and running of an internet/fibre network on behalf of a major client.
Temporary role undertaken working for a window fitting company.Involved in all aspects of customer support and planning.
Staverton Gloucestershire
Quota Management, Resource Planning, continued Customer Service and support. Coordinator of "priority quota helpline", improving Customer wait times and Customer experience. Administrator of stores database ensuring inhouse and contract partner engineers were correctly routed to correct locations with correct levels of stock.
Staverton Gloucestershire
Continued Customer Service/Support. Quota Management, resource management, routing of Field Engineers, working with Contract Partners and Contract Installation Crews. Pre-Installation quality checks, technical support.
Staverton Gloucestershire
Continuing role of providing Customer Care/Service in all communication forms and supporting internal departments involved in planning, installation, fault resolution and all forms of technical support. Movement to a more specialised role involving telephony routing, fault analysis, dispatching of Field Staff and general operational support. Oversaw.
Staverton Gloucestershire
Customer Service and Customer Support role which evolved into all levels of technical and field based support. All aspects of Customer Service through all forms of communication. All types of queries from billing, to general enquiries to faults. Dispatching and control of Field Engineers, problem solving on all types of installations and faults. Also.
Hucclecote Gloucestershire
Work in a busy HGV workshop; general administration duties dealing with vehicle servicing, MOT, parts sourcing, delivery and all related workshop administrative work.
Gloucester, United Kingdom
Work in a busy heavy repair workshop involving third party repairs, contract hire and truck rental.Duties included Customer Service, booking in of vehicles for repair, service planning, stores secondment and all forms of administrative support. Final duties saw me taking responsibility of 500 plus vehicles and trailers, arranging MOT schedules, ensuring.
Other employees you can reach at horsebridge.net. View company contacts for 43 employees →
Siobhan Opie
Colleague at Horsebridge NetworksCheltenham, England, United Kingdom, United Kingdom
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DR
David Reed
Colleague at Horsebridge NetworksGloucester, England, United Kingdom, United Kingdom
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CL
Cenneth Landa
Colleague at Horsebridge NetworksVetlanda Kommun, Jönköping County, Sweden, Sweden
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HF
Horsebridge Finance
Colleague at Horsebridge NetworksCheltenham, England, United Kingdom, United Kingdom
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CC
Cat Cooper
Colleague at Horsebridge NetworksGloucester, England, United Kingdom, United Kingdom
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RE
Ron Eldridge
Colleague at Horsebridge NetworksShelbyville, Tennessee, United States, United States
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MR
Michelle Ralph
Colleague at Horsebridge NetworksGloucester, England, United Kingdom, United Kingdom
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GL
Ginger Light
Colleague at Horsebridge NetworksFrisco, Texas, United States, United States
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RS
Richard Skuse
Colleague at Horsebridge NetworksGloucester, England, United Kingdom, United Kingdom
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SS
Shaun Smith
Colleague at Horsebridge NetworksGloucester, England, United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Jonathan Cale works for Horsebridge Networks.
Jonathan Cale is listed as Customer Service Specialist at Horsebridge Networks at Horsebridge Networks.
AeroLeads has found 1 work email signal at @horsebridge.net for Jonathan Cale at Horsebridge Networks.
Jonathan Cale is based in Quedgeley, England, United Kingdom while working with Horsebridge Networks.
Jonathan Cale has worked for Horsebridge Networks, Cw Windows, Virgin Media, Telewest Communications, and Telewest Communications (Cotswolds) Limited.
Jonathan Cale's colleagues at Horsebridge Networks include Siobhan Opie, David Reed, Cenneth Landa, Horsebridge Finance, and Cat Cooper.
You can use AeroLeads to view verified contact signals for Jonathan Cale at Horsebridge Networks, including work email, phone, and LinkedIn data when available.
Jonathan Cale holds Gcse from Severn Vale Secondary School.
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