Jonathan Campbell

Jonathan Campbell Email and Phone Number

Head of Customer Experience @ Specsavers
Jonathan Campbell's Location
Nashville, Tennessee, United States, United States
Jonathan Campbell's Contact Details

Jonathan Campbell personal email

n/a
About Jonathan Campbell

Experienced Leader with a demonstrated 14+ year history of success in Brick-and-mortar, Retail, Fashion, Home goods, Eyecare, CPG, B2B, and DTC Customer Experience and People management. I have extensive experience managing teams of all sizes from very small to 100+ individuals, including entry-level associates, people managers, content creators, marketing, talent development, and sales specialists, across a variety of industries, both in-person and in fully remote environments. I prioritize empathetic leadership, highly focused organization, data-driven decision-making, and honest and transparent communication. I believe in putting people first and leading by example, earning trust, and establishing a unified vision of success across my teams. I am skilled at change management, individual development, and conveying a clear and inspiring vision of success.I leverage my professional and personal experience, with generative AI and industry-leading examples to improve processes, curate bespoke customer service communications, build internal knowledge bases, and train and motivate my team.

Jonathan Campbell's Current Company Details
Specsavers

Specsavers

View
Head of Customer Experience
Jonathan Campbell Work Experience Details
  • Specsavers
    Head Of Customer Experience
    Specsavers Jan 2024 - Present
    Global, Gb
    I oversee CRM, Customer Service, Voice of Customer, Loyalty and Retention, Doctor partnerships, Customer Journey, and more.
  • Waldo
    Customer Experience Director
    Waldo Sep 2022 - Jan 2024
    New York, Us
  • Warby Parker
    Associate Manager Of Customer Experience
    Warby Parker Aug 2020 - Sep 2022
    New York, Ny, Us
  • Warby Parker
    Customer Experience Team Lead
    Warby Parker Jul 2019 - Aug 2020
    New York, Ny, Us
  • Warby Parker
    Customer Experience Specialist
    Warby Parker Sep 2018 - Jul 2019
    New York, Ny, Us
  • West Elm
    General Manager
    West Elm Jul 2017 - Jul 2018
  • Urban Outfitters
    Store Manager
    Urban Outfitters 2014 - Jun 2017
    Philadelpia, Pa, Us
  • Urban Outfitters
    Department Manager - Assistant Store Manager
    Urban Outfitters 2011 - 2014
    Philadelpia, Pa, Us
  • Urban Outfitters
    Team Leader
    Urban Outfitters 2010 - 2011
    Philadelpia, Pa, Us

Jonathan Campbell Skills

Store Management Retail Loss Prevention Sales Customer Service Employee Training Fashion Inventory Control

Jonathan Campbell Education Details

  • Binghamton University
    Binghamton University
    English And Creative Writing
  • State University Of New York At Old Westbury
    State University Of New York At Old Westbury

Frequently Asked Questions about Jonathan Campbell

What company does Jonathan Campbell work for?

Jonathan Campbell works for Specsavers

What is Jonathan Campbell's role at the current company?

Jonathan Campbell's current role is Head of Customer Experience.

What is Jonathan Campbell's email address?

Jonathan Campbell's email address is jc****@****ers.com

What schools did Jonathan Campbell attend?

Jonathan Campbell attended Binghamton University, State University Of New York At Old Westbury.

What skills is Jonathan Campbell known for?

Jonathan Campbell has skills like Store Management, Retail, Loss Prevention, Sales, Customer Service, Employee Training, Fashion, Inventory Control.

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