• Excellent partnership with CEO, regional, and district managers on facilitating HR and company goals• Remotely managed 2000 employees in 55 location sites throughout CA, CO, ID, MN, NV, OR, and WA.• Provided strong HR support to regional and district leaders on company goal expectations.• Designed and delivered solutions on employee relations, policy realignment, leadership, and team building.• Executed all employee relations cases using disciplinary action structure and PIPs.• Coached underperforming employees and monitored progress for improvement.• Trained managers on Sexual Harassment, FMLA, ADA, and other CA employment laws.• Conducted Open Enrollment and New Hire orientations for entire company.• Successfully informed new hires and current employees about vacation policies and benefits packages.• Expert in using UKG UltiPro and ADP to onboard new hires, I-9 compliance, and documentation.• Managed company Fidelity account for all 401K inquiries and eligibility requirements.• Lead LOA administration and compiled notices for employees including documentation follow up.• Completed all EDD unemployment/disability claims and employment verification's.• Responded to all internal and external HR related inquiries.• Assisted Workers Compensation and Legal department for all claims, subpoenas, and employee records.• Compiled Non-Compete clauses and administered background checks for entire company. • Transitioned new companies and employees onto IBP portfolio post acquisitions.• Data analysis expert to report solutions and guidance to effectively scale business needs.• Expert using JJ Keller for labor laws posters and distribution in location sites. • Facilitated meetings with office management and field personnel on executing quarterly or yearly goals.• Adapted to a fast-paced environment by executing HR processes to improve company culture and goals.

• Managed 800 employees in 35 location sites primarily in CA.• Collaborated with HR Managers and Director to execute employee relations and performance.• Created and posted new positions on company website through iCIMS, Indeed and Linkedin.• Successfully managed full cycle recruitment and reference checks for all positions. • Maintained I-9 documentation of new hires to process on E-Verify and conducting background checks. • Ensured employee status changes and terminations are processed onto ADP Enterprise and Vantage. • Collaborated with payroll to efficiently process timecards, retro pay, and final checks onto ADP eTime. • Compiled severance agreements for state specific employees. • Created quarterly employee sales and performance reports from ADP Enterprise. • Assisted in executing RIFs for underperforming locations while retaining top performers. • Verified all unemployment claims, employment verification's, internal and external HR related inquiries.• Executed employee turnover and managed performance reviews for all employees.• Maintained personnel records of all retail and corporate employee information.

• Coordinated and facilitated the interview process via phone and in person.• Managed call logs, messages and communication with the hiring manager.• Maintained the calendar of the hiring manager, providing structure in order to assist or anticipate needs.• Provided communication and follow-through and acted as a point of contact for candidates.• Collaborated with the hiring manager to improve sourcing strategies.• Proactively assisted the HR team with any ad hoc projects and other tasks as needed.• Responsible for employee orientation, development, training logistics and record keeping.• Consulted in final interviews of candidates to proceed with onboarding.

• Providing excellent service to all customers and assisting customers regarding products.• Assisted client’s by providing beneficial advice on managing their finances. • Used computer-based programs to process transactions and thoroughly look for fraudulent activities.• Advised on countless of services to benefit client's long-term financial goals to succeed financially.

• Provided excellent customer service and informed new products to customers.• Prepped independently and as a team to stock and offload materials. • Exceeded company expectations in individual sales goals by 25%, credit applications and mentoring employees.• Trained new associates on accessing consumer online orders, sales goals and leadership.