Jonathan Cary Email & Phone Number

Montreal, Quebec, CA

• Serves as a trusted advisor and business partner in identifying client needs and developing business process and technology solutions that solve critical issues and support organizational priorities. Leads a team of 16.
• Leads the development, oversight and management of applications for a federal government agency
• Builds strong relationships with the client to better understand and proactively respond to their needs, promote CGI full services offerings and helps the client meet their strategic and tactical goals
• Acts as outside agent of change for the client by exhibiting thought leadership to improve services and productivity on an ongoing basis
• Oversees delivery activities to ensure solutions both deliver on-time and on-budget as well as deliver on business value via Agile best practices
• Ensures team drives innovation and fosters collaboration between CGI and client teams

Lafayette, LA, US

• Managed a multimillion-dollar account associated with a large enterprise client within the healthcare industry. Worked with client to learn their business and strategized with them on information technology best.
• Acted as primary liaison between the client and Global Data Systems
• Served as the client’s Trusted Technology Advisor
• Developed technology strategies, roadmaps, and solutions that aligned with client’s business needs
• Delivered solutions which resulted in ~$4.1M in annualized savings
• Effectively communicated features and benefits of solutions and managed client expectations throughout the lifecycle of the account

Montreal, Quebec, CA

• Provided direct management over the Business Operations Project Management Office for the Emerging Technology Practice Hybrid IT team within CGI Federal. Provided guidance and support for knowledge management.
• Oversaw the portfolio of projects for the Emerging Technology Practice Hybrid IT team
• Analyzed, researched, tracked, and reported business concerns and made recommendations related to daily business operations
• Evaluated and refined operations process documentation, system operating procedures, and training materials required to help the team provide exceptional user support
• Ensured adherence to CMMI-SVC Level 3 requirements
• Developed, refined and executed knowledge management system

Chicago, US

• Managed the deployment of life care solutions which included monitoring, anesthesia, and maternal infant care products and associated system interfaces to clients across Louisiana, Mississippi, and Tennessee.
• Acted as primary liaison between GE Healthcare and customer project teams
• Executed the implementation of managed projects which included procurement, shipping, scheduling and installation of purchased products
• Forecasted revenue realization on all managed projects
• Coordinated GE Healthcare and contract resources
• Resolved issues which had the potential to impact customer satisfaction

Atlanta, Georgia, US

• Identified and presented IT opportunities to improve operations, reduce costs and increase efficiency. Set priorities and recommended strategies to promote innovation and ensure compliance. Oversaw IT policies.
• Managed a department budget of approximately $20M annually
• Oversaw sourcing strategies and contract vendor management
• Managed risks and contained costs related to IT operations
• Provided executive oversight for large enterprise-wide IT Projects
• Provided executive oversight of Business Intelligence Competency Center to deliver meaningful and actionable analytics

Atlanta, Georgia, US

• Designed and implemented an IT PMO and project execution methodology for what was then a rapidly growing emergency medicine management company.
• Served as PM for enterprise-wide initiatives; coached and mentored PMs throughout IT
• Coordinated efforts to identify, prioritize and execute key initiatives across the business to increase efficiency, revenue and customer satisfaction while maintaining, or decreasing, costs
• Defined and implemented a governance process for strategic initiatives
• Worked with business lines to identify and prioritize initiatives, oversee compliance and audit reviews

Atlanta, Georgia, US

• Created and supervised project plans and teamwork assignments, identified resource needs, performed QC reviews and escalated functional, quality and timeline issues appropriately.
• Identified opportunities for process improvement, designed process performance measures, and planned the transition to new processes
• Coordinated and ensured consistent communications with all parties
• Worked with business lines to identify and prioritize initiatives, oversee compliance and audit reviews

Lafayette, LA, US

Managed infrastructure and networking projects for clients across multiple industries.

Bloomington, Illinois, US

Provided hardware and software training and support for field claims personnelHomeowners and Auto Claims AdjustingProvided programming services for the Life Insurance Company