Jonathan Centeno Email and Phone Number
Jonathan Centeno work email
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Jonathan Centeno personal email
I am an experienced professional in the IT field. I worked with many helpdesks and call centers to provide the best service possible. I look forward to give my experience and my best foot forward for any new opportunity.
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Information Technology Help DeskRockport Technology Group Aug 2021 - PresentSalem, Nh, UsHelpdesk role at a MSP.Serve multiple clients at once.Service AD and MSO365 environments.
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Customer Success EngineerEndevis Oct 2020 - Aug 2021Toledo, Ohio, UsRemote work that focuses on taking calls on the Helpdesk line, Active Directory management, Remotely logging into computers to help resolve issues, and access to many proprietary programs and accounts that tuned to the customer's wishes. I worked for 3 different companies for NWN Corporation on behalf of Endevis. -
Help Desk AnalystRobert Half Jan 2019 - Jul 2019Menlo Park, Ca, UsActed as a Helpdesk Agent on behalf of Robert Half for Lindt & Sprungli's Chocolate Factory and its administration. In this role, day to day activities included imaging new computers, fielding calls and ticket resolutions, moving heavy hardware, and patrolling areas for any issues that could be solved face to face.In this role, I made recommendations to streamline services and concepts to help the organisation I worked with, as well as made sure that everyone had a positive experience to come to the IT Department for any tech issues they had to ensure future cooperation with the department for any future concerns. -
Information Technology Operations AnalystTekmark Global Solutions May 2016 - Jun 2017Edison, Nj, UsI service incoming calls and troubleshoot issues that users experience. I do account creation for various business critical applications in between calls. -
Service Desk AgentUnifirst Corporation Feb 2016 - Mar 2016Wilmington, Ma, UsWas a Service Desk Agent for Unifirst for a month. Took in calls and serviced tickets though the iET Ticketing system. Also worked with Active Directory to create, remove, and edit accounts as the company's forms and requests saw fit. -
Helpdesk TechnicianNew England Finish Systems, Llc. Dec 2014 - May 2015Helpdesk and Computer Technician for all of New England Finish Systems and affiliates. Central implementer in Installation, configuration, repairs and set-ups of new computers, tablets and phones for field and office users. Coordinated on-going technical support for field and offices users. Introduced new methods in system deployment, maintenance and updates, company-wide, for computers and tablets.
Jonathan Centeno Skills
Jonathan Centeno Education Details
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Northern Essex Community CollegeHistory -
Saint Anselm CollegeHistory
Frequently Asked Questions about Jonathan Centeno
What company does Jonathan Centeno work for?
Jonathan Centeno works for Rockport Technology Group
What is Jonathan Centeno's role at the current company?
Jonathan Centeno's current role is Helpdesk Agent at Rockport Technology Group..
What is Jonathan Centeno's email address?
Jonathan Centeno's email address is jc****@****vis.com
What schools did Jonathan Centeno attend?
Jonathan Centeno attended Northern Essex Community College, Saint Anselm College.
What skills is Jonathan Centeno known for?
Jonathan Centeno has skills like Microsoft Office, Help Desk Support, Computer Hardware Installation, Windows, Maintenance And Repair, Help Desk Implementation, Computer Repair, Remote Desktop, Ip, Access Gateway, Ethernet, Laptops.
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