Plan, organize, direct, and supervise IT operations to ensure seamless business continuity and alignment with organizational goals.Implement and maintain robust security measures to safeguard sensitive data, systems, and networks from cyber threats and data breaches.Effectively plan, execute, and manage IT projects to deliver on-time, within-budget solutions that meet business requirements. Compile and analyze IT-related data to generate insightful reports that inform… Show more Plan, organize, direct, and supervise IT operations to ensure seamless business continuity and alignment with organizational goals.Implement and maintain robust security measures to safeguard sensitive data, systems, and networks from cyber threats and data breaches.Effectively plan, execute, and manage IT projects to deliver on-time, within-budget solutions that meet business requirements. Compile and analyze IT-related data to generate insightful reports that inform decision-making and improve operational performance.Warehouse management and asset control.Administer the IT budget, negotiate vendor contracts, and procure IT equipment to maximize cost-efficiency and value.Implement and maintain asset control procedures to track, manage, and protect IT assets throughout their lifecycle.Effectively collaborated with auditors to provide detailed information, documentation, and justifications, fostering a positive and productive audit experience focused on continuous improvement Show less

Provide support through tickets and SLA response times in the resolution of daily cases related to problems with the company computer equipment, printers, and telephones.Use of tools such as System Center and Active Directory related to the installation of computer equipment, resetting passwords and configurations at the user level, to complete corrective maintenance functions and logical corrections at the equipment and user level.… Show more Provide support through tickets and SLA response times in the resolution of daily cases related to problems with the company computer equipment, printers, and telephones.Use of tools such as System Center and Active Directory related to the installation of computer equipment, resetting passwords and configurations at the user level, to complete corrective maintenance functions and logical corrections at the equipment and user level. Recycling and donation of the Bank's technological equipment, participation in Social Responsibility tasks.Management of daily reporting and review of processes.Warehouse management and asset controlLead the bank's Office 365 migration project.In charge of the computer equipment virtualization project for automatic processes. Show less

Supervise IT operations to ensure seamless business continuity and alignment with organizational goalsProvide support to all internal users, on site, password reset procedures, as well as remote or telephone supportPreventive maintenance of equipment, as well as equipment repair, mainly in the company areas. Operation management of computer equipment, printers, structured cabling, telephone exchange, Windows servers and others.Carry out installations and configurations of equipment… Show more Supervise IT operations to ensure seamless business continuity and alignment with organizational goalsProvide support to all internal users, on site, password reset procedures, as well as remote or telephone supportPreventive maintenance of equipment, as well as equipment repair, mainly in the company areas. Operation management of computer equipment, printers, structured cabling, telephone exchange, Windows servers and others.Carry out installations and configurations of equipment at headquarters. Management and installation of office 365 Show less