Technical Support Specialist
Current
Feb 2015 - Present
AeroLeads people directory · profile
Jonathan Cerda Email & Phone Number
Helpdesk Support
at
iOPEX technologies
1 work email found
@iopex.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Helpdesk Support
Location
Philippines, Philippines, Philippines
Company size
Who is Jonathan Cerda? Overview
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Quick answer
Jonathan Cerda is listed as Helpdesk Support at iOPEX technologies, a company with 1305 employees, based in Philippines, Philippines, Philippines. AeroLeads shows a work email signal at iopex.com and a matched LinkedIn profile for Jonathan Cerda.
Jonathan Cerda previously worked as Technical Support Specialist at Iopex Technologies and Service Desk Analyst (SkyMesh) at Harbourit. Jonathan Cerda holds Bachelor'S Degree, Computer Science from Ama University.
Company email context
Email format at iOPEX technologies
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{first}.{last}@iopex.com
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AeroLeads found 1 current-domain work email signal for Jonathan Cerda. Compare company email patterns before reaching out.
Profile bio
About Jonathan Cerda
I'm an experienced Service Desk Analyst / Technical Support Representative with over 8 years of expirence in which I've worked in some major BPO's with deep analyzing and troubleshooting skills. I'm self motivated with high self teaching and learning abilities. I have the ability to handle several projects simultaneously, to work under pressure and during irregular hours. My enthusiasm and creativity give me an edge on difficult projects.Specialties: Hardware troubleshooting, network setup, VOIP configuration, laptop, desktop, modems, and routers.Working knowlegde in Microsoft Office Application troubleshooting. Email setup using pop, exchange or IMAP.
Listed skills include Call Centers, Technical Support, Troubleshooting, Bpo, and 27 others.
Current workplace
Jonathan Cerda's current company
Company context helps verify the profile and gives searchers a useful next step.
Iopex Technologies
6 roles
Jonathan Cerda work experience
A career timeline built from the work history available for this profile.
Service Desk Analyst (Skymesh)
Work Description: SkyMesh – Helpdesk Analyst (ISP Support) Provides support for the following services offered by SkyMesh (ADSL, Wireless, Satellite, and Fiber Optics connection for IPstar and NBN Co.) Support wired and wireless router such as Linksys, Netgear, TP link, and Tenda Configures IPstar and NBN modem using Satellite connection Configured email.
Jul 2012 - Jul 2013
Technical Support Representative
Magellan Solutions Outsourcing Inc
Work Description: SkyMesh – Technical Support Representative Provides support for the following services offered by SkyMesh (ADSL, Wireless, Satellite, and Fiber Optics connection for IPstar and NBN Co.) Support wired and wireless router such as Linksys, Netgear, TP link, and Tenda Configured email client using MS Outlook, Live mail, Mozilla Thunderbird.
Jul 2010 - Jul 2012
It Helpdesk Analyst
Cai-Sta
Support and creates User account for end users using Active Directory.- Process Termination checklist for end users.- Provides voice/voicemail and email support.- Send Email notification, Implementation and What's up monitoring alerts from network servers to users via Lotus notes.- Create Magic tickets to assigned groups depending on work related issues..
Apr 2009 - Sep 2009
Helpdesk Analyst
77 Global Services Inc.
- Supports Lotus notes configuration- Handle inbound calls from customers who need assistance in PC/Network troubleshooting and configuration- Escalate second level concerns to Tier 2 support / Triage, following the proper escalation procedure- Handles Networking connections- Provide Technical Support and Quality Service to customers through voice and.
Aug 2008 - Apr 2009
Product Support Representative
Link2Support
'Linksys / Netgear ACCOUNT- Responsible in providing excellent technical support to our customers via phone email and/or chat.- Function as a point-person for the team or as a Asst. Team leader.- Support wired and wireless devices such as wireless routers, network bridges, game adapters, and wireless adapters.- Provides daily, weekly and monthly reports.
Oct 2004 - Apr 2006
Team & coworkers
Colleagues at iOPEX technologies
Other employees you can reach at iopex.com. View company contacts for 1305 employees →
RJ
Ryali Jagadeesh
Colleague at Iopex Technologies
Rajahmundry Rural Mandal, Andhra Pradesh, India, India
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KJ
Kartikey Jajoo
Colleague at Iopex Technologies
San Francisco, California, United States, United States
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DC
Dhileepan Chellaperumal
Colleague at Iopex Technologies
Chennai, Tamil Nadu, India, India
View →
PC
Pallavi C D
Colleague at Iopex Technologies
Bengaluru, Karnataka, India, India
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PT
Prasanth Thamotharan
Colleague at Iopex Technologies
Chinthamani Madurai, Tamil Nadu, India, India
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SK
Suriya Kiran
Colleague at Iopex Technologies
Tiruvallur, Tamil Nadu, India, India
View →
VM
Vinola Mary Benjamin
Colleague at Iopex Technologies
Chennai, Tamil Nadu, India, India
View →
RK
Raj Kumar
Colleague at Iopex Technologies
Chennai, Tamil Nadu, India, India
View →
AP
Aashish Prabhu
Colleague at Iopex Technologies
Mysore, Karnataka, India, India
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SB
Saim Bin Mazhar
Colleague at Iopex Technologies
Bengaluru, Karnataka, India, India
View →
Ryali Jagadeesh
Colleague at Iopex Technologies
Rajahmundry Rural Mandal, Andhra Pradesh, India, India
View →
KJ
Kartikey Jajoo
Colleague at Iopex Technologies
San Francisco, California, United States, United States
View →
DC
Dhileepan Chellaperumal
Colleague at Iopex Technologies
Chennai, Tamil Nadu, India, India
View →
PC
Pallavi C D
Colleague at Iopex Technologies
Bengaluru, Karnataka, India, India
View →
PT
Prasanth Thamotharan
Colleague at Iopex Technologies
Chinthamani Madurai, Tamil Nadu, India, India
View →
SK
Suriya Kiran
Colleague at Iopex Technologies
Tiruvallur, Tamil Nadu, India, India
View →
VM
Vinola Mary Benjamin
Colleague at Iopex Technologies
Chennai, Tamil Nadu, India, India
View →
RK
Raj Kumar
Colleague at Iopex Technologies
Chennai, Tamil Nadu, India, India
View →
AP
Aashish Prabhu
Colleague at Iopex Technologies
Mysore, Karnataka, India, India
View →
SB
Saim Bin Mazhar
Colleague at Iopex Technologies
Bengaluru, Karnataka, India, India
View →
1 education record
Jonathan Cerda education
FAQ
Frequently asked questions about Jonathan Cerda
Quick answers generated from the profile data available on this page.
What company does Jonathan Cerda work for?
Jonathan Cerda works for iOPEX technologies.
What is Jonathan Cerda's role at iOPEX technologies?
Jonathan Cerda is listed as Helpdesk Support at iOPEX technologies.
What is Jonathan Cerda's email address?
AeroLeads has found 1 work email signal at @iopex.com for Jonathan Cerda at iOPEX technologies.
Where is Jonathan Cerda based?
Jonathan Cerda is based in Philippines, Philippines, Philippines while working with iOPEX technologies.
What companies has Jonathan Cerda worked for?
Jonathan Cerda has worked for Iopex Technologies, Harbourit, Magellan Solutions Outsourcing Inc, Cai-Sta, and 77 Global Services Inc..
Who are Jonathan Cerda's colleagues at iOPEX technologies?
Jonathan Cerda's colleagues at iOPEX technologies include Ryali Jagadeesh, Kartikey Jajoo, Dhileepan Chellaperumal, Pallavi C D, and Prasanth Thamotharan.
How can I contact Jonathan Cerda?
You can use AeroLeads to view verified contact signals for Jonathan Cerda at iOPEX technologies, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Cerda attend?
Jonathan Cerda holds Bachelor'S Degree, Computer Science from Ama University.
What skills is Jonathan Cerda known for?
Jonathan Cerda is listed with skills including Call Centers, Technical Support, Troubleshooting, Bpo, Service Desk, Active Directory, Workforce Management, and Contact Centers.
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