Jonathan Chamberlain

Jonathan Chamberlain Email and Phone Number

Manager, Customer Success at SHI Corporation UK Limited @ SHI Corporation UK Limited
milton keynes, milton keynes, united kingdom
Jonathan Chamberlain's Location
Chesham, England, United Kingdom, United Kingdom
Jonathan Chamberlain's Contact Details

Jonathan Chamberlain work email

Jonathan Chamberlain personal email

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About Jonathan Chamberlain

Jonathan Chamberlain is a Manager, Customer Success at SHI Corporation UK Limited at SHI Corporation UK Limited. He possess expertise in service delivery, managed services, networking, data center, pre sales and 21 more skills.

Jonathan Chamberlain's Current Company Details
SHI Corporation UK Limited

Shi Corporation Uk Limited

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Manager, Customer Success at SHI Corporation UK Limited
milton keynes, milton keynes, united kingdom
Employees:
90
Jonathan Chamberlain Work Experience Details
  • Shi Corporation Uk Limited
    Manager, Customer Success
    Shi Corporation Uk Limited Sep 2021 - Present
    Milton Keynes, England, United Kingdom
    I am responsible for managing a team of Customer Success Managers as well as developing and renewing contracts with specific named customers or programs of SHI’s ITAM-related services and deliverables. I help existing customers to maximize their investment in the market leading ITAM services from SHI. I am responsible for managing the overall ITAM relationship to enhance and develop the partnership to assure full utilization of the service and develop opportunities for service and contract expansion as well as ensuring a smooth contract renewal process. Likewise, I am responsible for development of the customer success managers reporting to me and the driving the customer success and renewal strategy.
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  • Telent Technology Services Ltd
    Enterprise Customer Services Manager
    Telent Technology Services Ltd Oct 2017 - Aug 2021
    Chesham
    I am responsible for managing the customer relationships and service management activities for Telent service accounts in the Enterprise division. Acting as the customer advocate, I take the overall lead for the performance of these accounts, driving continuous improvement, and identifying growth and development opportunities for each account. The coordination and alignment of service strategy, and governance for all service aspects is core to the success of both Telent and our customers in positive Service Delivery.
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  • Shi International (Uk)
    Itam Service Delivery Manager
    Shi International (Uk) Feb 2017 - Oct 2017
    Milton Keynes, United Kingdom
    My role ensured that Software Asset Management deliverables for several Tier 1 manufacturers such as Microsoft, Oracle, Adobe, Symantec & VMware were completed on time, met customer expectations and were executed in accordance with quality standards. This covered several key Managed Service customers based in the UK and USA, and also several successfully completed Consultancy and Internal projects.
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  • Mcsa Group Ltd (Formerly Csa Waverley Ltd)
    It Service Delivery & Sales Support Manager
    Mcsa Group Ltd (Formerly Csa Waverley Ltd) Sep 2009 - Jan 2017
    Responsible for all aspects of service delivery into the major customer accounts, and assisting all other functional areas of the business related to them, management of the Internal Sales Support function that covers both CSA Waverley & Maindec Computer Solutions, and for Sales & Purchase Order Processing for CSA Waverley
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  • Affiniti (Formerly Omnetica & Siemens Network Systems Ltd)
    3Rd Party Team Leader, Supply Chain Management
    Affiniti (Formerly Omnetica & Siemens Network Systems Ltd) Apr 2000 - Sep 2009
    To supervise and support the 3rd party Team on a day-to-day basis to ensure all 3rd party contracts, are quoted, ordered & uadministered in a timely manner to support the customer helpdesk and minimise customer issues. Provide support/information to business relating to 3rd party Hardware & Software support
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Jonathan Chamberlain Skills

Service Delivery Managed Services Networking Data Center Pre Sales It Service Management Solution Selling Infrastructure Cloud Computing Technical Support Wan Service Management Professional Services Storage Prince2 Itil Process Improvement Sla Itil Foundation V3 Prince2 Practioner Purchasing Supplier Development Service Improvement Service Integration Sam Optimization Model Software Asset Life Cycle

Frequently Asked Questions about Jonathan Chamberlain

What company does Jonathan Chamberlain work for?

Jonathan Chamberlain works for Shi Corporation Uk Limited

What is Jonathan Chamberlain's role at the current company?

Jonathan Chamberlain's current role is Manager, Customer Success at SHI Corporation UK Limited.

What is Jonathan Chamberlain's email address?

Jonathan Chamberlain's email address is j.****@****ley.com

What skills is Jonathan Chamberlain known for?

Jonathan Chamberlain has skills like Service Delivery, Managed Services, Networking, Data Center, Pre Sales, It Service Management, Solution Selling, Infrastructure, Cloud Computing, Technical Support, Wan, Service Management.

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