Jonathan Charette Email & Phone Number

Harrisburg, Pa, Us

Camp Hill, Pennsylvania, United States

Mechanicsburg, Pennsylvania, United States

• Utilize planning strategies to effectively plan Power Only fleet and maximize revenue on each unit.• Increase revenue and profit margins month-over-month.o Accomplishment: In 2022, independently captured over $4 million in revenue resulting in a profit margin of 27.6 percent. Within first six months of 2023, accrued nearly $2.5 million in revenue booking 2000+ loads of freight with a profit margin of 25.4 percent.• Network and maintain relationships with drivers and carriers in truckload marketplace by upholding high level of customer service and communication skills to provide cost-effective logistics solutions for NAPA customers.• Ensure timely pickup, tracking, delivery, documentation, and invoicing occurs for NAPA’s customers and carriers.• Manage load boards to match freight with carrier capacity.• Utilize DAT Solutions and current market trends to make informed buying decisions when negotiating carrier freight costs on a per load basis and provide best quotes possible for customers.• Market and create NEL solutions and value to customers and/or transportation providers.• Navigate TMW/TMS to manage daily operational load management tasks.• Investigate and resolve problem shipments concurrently with other freight brokerage activities.• Train 3+ new team members to create high-performing brokerage service team.

Mechanicsburg, Pennsylvania, United States

• Provided strong customer sales and service, point of sale accuracy; experience and flexibility of performing work in multiple store departments.• Maximized customer satisfaction by assisting customers with completing purchases, locating items, and assisting with rewards programs.• Maintained inventory and financial controls.• Performed in a lead role with "Helping Hands" customer assistance to support smooth store operations and worked closely with other teammates.