Jonathan Chung Email & Phone Number

Oakland, CA, US

New York, New York, US

San Mateo, California, US

-Managed 15 accounts of Enterprise customers, five accounts in the Fortune 500 with global divisions.-Conducted Quarterly and Executive Business Reviews tying metrics to overall trends to better plan customer KPI's and future objectives towards growth.-Drove discovery, management, and customer training of new test pilots and onboardings for other customer.

San Francisco, California, US

-Managed and responded to account requests to remediate technical issues or escalate progress -Liaised with internal teams for pending customer requests, research, and status to present to clients-Managed, directed, and resolved technical or uptime issues associated with external clients and agencies directing business for annual contracts for web.

San Francisco, California, US

-Conducted business development and sales for reseller partner accounts, providing sales, marketing, and developer enablement as Subject Matter Expert (SME) for web hosting sites, including via third-party agencies, with contract values at $15K-$100K annually (average circa $40K), beating annual sales quotas of $120K (2020) and $145K (2021) -Conducted.

San Francisco, California, US

-Conducted cold calls (introductory, discovery) with prospective customers and agency partners to increase adoption of the Pantheon platform (by using tools and increasing use on client sites) and to increase spend-Managed sales cycle from discovery, quoting, presenting quotes, and obtaining signatures for closing new deals, including new business.

San Francisco, California, US

-Similar cold-call sales activities as Inside Sales Representative; pre-qualified clients to meet with sales reps, strategized and collaborated with sales reps on messaging and plan of action via new agency signup platform accounts; qualified opportunities for Account Executives for new agency resellers -Provided SME advice on structure, content, length.

-Conducted cold calls (introductory, discovery) with prospective customers and agency partners to increase sales, adoption, and adaptation of software; pre-qualified clients to meet with sales reps, resulting in >$14M in Annual Contract Value (ACV) and achieving monthly quotas (10 business accepted meetings monthly) 14 out of 19 months within the.

Grapevine, Texas, US

As a Senior Game Advisor, I was tasked with selling video games and cross-selling other related products to customers. In addition, I had several managerial duties including store opening and closing privileges, delegation of tasks for other team members, as well as weekly inventory and title-on-hand counts.-Achieved highest monthly subscription.

During my time at RK Roofing, I was tasked with the upkeep of records and files and served as the point of contact for clients and city officials.-Compiled monthly and annual expenditure and budget reports in Excel-Scheduled appointments with potential clients and city ordinance officials-Organized all incoming and outgoing mail-Managed accounts payable.