Jonathan Cobb Email & Phone Number

San Diego County, California, United States

San Diego County, California, United States

• Provide prompt, professional, and accurate account information to existing members.
• Determine membership eligibility, quote savings rates, and open new accounts by phone and mail.
• Perform file maintenance and follow up procedures to include online data changes.
• Cross-sell products and services to members, and track in accordance with credit union rules and procedures.
• Prepare member correspondence, subject to Supervisor approval.
• Assist members with problems and or questions requiring research and resolution

San Diego, California, United States

• Take customers order using the POS system and process their payment.
• Make the customers coffee, Tea, and other drinks to the customers specifications.
• Train new coming baristas
• Field customer complaints and questions while provided exceptional customer service.

Atlanta, Georgia, United States

• Support the company’s safety programs including Workers’ Compensation administration, safety training and communications, submitting timely reporting.
• Work with Talent Acquisition team to schedule candidate interviews, create correspondence and provide onboarding support.
• Audit and maintain documents on department employee facing websites.
• Coordinate and plan logistics for meetings; including agenda creation, note taking, calendaring attendees, reserving conference rooms, coordinating catering needs, printing and/or preparing meeting materials.
• Maintain up to date business unit operating practices such as record keeping systems, forms control, organizational charts, floor plans, and other documents with an eye on creating efficiencies.
• Handle details of a highly confidential, sensitive and critical nature and maintain professional confidentiality.

Chicago, Illinois, United States

• Efficiently completed material orders, resulting in all projects being completed on time and under budget.
• Updated customers and managed project statuses by effectively communicating with body shops.
• Improved customer satisfaction by finding creative solutions to problems.
• Provided excellent customer service and attention to customers when face-to-face or through phone conversations.

Macon, Georgia, United States

Macon, Georgia, United States

• Promptly answer all incoming calls in a polite manner; determine nature of caller’s business and personally assist the caller.
• Assist member with problems and/or questions requiring research and resolution.
• Perform file maintenance and follow up procedures to include online data changes
• Responsible of maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
• Update customer information in the customer service database during and after each call
• Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers