- AMRS region lead.- Maintain daily operations for development/support of all products across the AMRS region.- Frequently interface between internal business and development teams, internal support and development teams, as well as clients and HPR business/support/development teams.- Handle all internal and external interactions including direct client support, requirement generation, software specifications, release planning, internal/external documentation, etc.- Pre-release testing and preparation for all applications.- In-field hardware and software deployments/upgrades.- Project management for internal development projects as well as client-driven development projects.- Manage direct reports both in and out of region.- Handling of all AMRS market notifications from lit/dark venues, protocol updates, data feed updates, failover testing, exchange upgrades, etc.- New client onboarding.- New bank/broker integrations.- Client-facing product demos and automation.- Python 2 development/review of internal release and regression testing automation.

Test and Automation lead: - Manage test coverage of all applications. - Manage automation of all regression tests. - Develop various test harnesses for all parts of the system. - Qualify all release builds prior to release. - Build up test infrastructure, in a modular, easy to use way. - Maintain lab/test environments and configuration. - Review all test/automation related code changes. - Test coverage around critical or high-priority features and bugs.Tools and Reporting lead: - Responsible for CEO Certification for multiple clients. - In depth report and presentation of hardware and software features of our products, including test evidence of utilized features. - Sign-off is required in order to use our products. - Developed multiple tools used by the company for statistics and reports. - Developed a tool for replaying an entire day through various parts of our system. - Used heavily by all engineers during the testing phase of new feature development. - Essential for reproducing/debugging production incidents. - Essential for the release testing process.Riskmanager lead and product manager: - Product management, coordination of weekly progress meetings. - Responsible for streamlining and simplifying features between clients/regions.Intern and new hire mentor: - Prepare and plan reasonable tasks to aid in the onboarding process. - Help convey our philosophy on development, testing, infrastructure, etc. - Track intern progress and help them prepare for their end of term presentation.Other Responsibilities: - Hardware, software, configuration deployment to lab, test, and production environments. - L2 and L3 support. - Review all python related code changes. - Interview interns, software/application engineers, managers, directors. - Plan social events to help with team building and morale. - Maintaining documentation.

- Workload and tool development for IBM Verse and SmartCloud Notes performance testing using Selenium WebDriver and Testnsf.- Regression performance testing of IBM Verse and SmartCloud Notes production builds.- Performance testing and collaboration with customers and developers on new Verse features.- Automation development of performance workloads and data reduction with Jenkins and scripting.- Deploy and maintain test environments for the SCN Performance and SVT teams.- Automate server setup and configuration with shell scripting.

- Coordinate function of other Genius and mobile technicians.
- Tend to customer technical issues regarding all Apple devices.
- Mentoring and training of new and current employees in their desired role.

Worked on board configuration, component testing, and software debugging/enhancement for both PPC and Intel based systems.