Jonathan Coffman Email & Phone Number

California, United States

California, United States

Folsom, Ca, Us

Folsom, Ca, Us

Folsom, Ca, Us

Designed and implemented a new app from the ground up• I Partnered with Beacon founder to discuss UX pivot based on a larger more lucrative vision resulting in a complete redesign for a new product• Created and wrote an app with multiple API integrations and sleek UX focusing on end-user usability and privacy• Promoted to a part-owner with an equity stake for my vision and enhancements

I performed hardware and software services including diagnostics, repairs, disinfections, installs, and malware discovery. I was the senior technician who designed workflows for my peers and handled all escalated complex issues using my technical expertise while achieving my BS in Computer Science.

It was my responsibility to match customers with their unique needs to specific phones, plans, and providers. I excelled at efficiently managing new client devices and performing minor repairs to phone.

I managed the entire business of mobile phone sales in a Store Within a Store model. Responsibilities included providing training and management of staff, profitable growth, and achieving sales and operational goals. during this time frame i improved sales metrics and attachments and improved overall customer satisfaction stores and decreased write-offs substantially.

I managed a computer service department in a store within a store model as well as managing the computer sales department at the same time. duties included advanced PC/Apple diagnosis and repair, meeting sales goals, managing communication between the store and outside repair facilities, and overall profit and loss performance. During this time i brought customer satisfaction scores to an all time high. My departments were recognized at a district level for being the top performer for a combined 17 months during my leadership.

Oversee the operations of a computers sales department. Responsibilities include achieving department sales goals. training team members to grow skill sets in sales and customer service. maintain look and feel of department.

I lead a team of 5 developers using SCRUM to design and implement a 3D convict fish simulator for CSU Sacramento Biology professor Dr Coleman. It employs jMonkeyEngine frameworks and proprietary behavioral algorithms in a 3D environment to mimic real world behaviors. The environment is fully customizable to test various real world situations. My role specifically was team/task organization, client communication, Test Suite Design, and developing the specific behavioral logic. The finished project is being used to teach behavioral observation classes currently to biology students at CSU Sacramento.

As a member of a team of 5 developers we designed and implemented a JAVA based Patient management system for a rehabilitation company. My role was UX design and development; mySQL design and implementation; and testing.

Bs, Computer Science

Computer Software Engineering