Jonathan Corpuz Email & Phone Number

Greater San Diego Area

Responsible for coordinating provisioning, installation, and training for all new business accountsMain point of contact for all new accounts; maintained a high customer satisfaction rating.Developed new customer training materials including reference guides and video walkthroughsLNP Specialist (April 2014 – May 2015)- managed local number portability for Voxox, including number inventory management and devel- created a new number security policy which reduced stolen number cases by 50%- responsible for updating and training support team on all carrier related processes

Greater San Diego Area

- managed local number portability for Voxox, including number inventory management and devel- created a new number security policy which reduced stolen number cases by 50%- responsible for updating and training support team on all carrier related processes

Greater San Diego Area

- engaged clients in order to create personalized photography packages- excelled in a work environment that demanded adherence to a strict time schedule while working amidst constantly changing workplace conditions

Greater San Diego Area

Sales Associate (July 2009 – June 2013) represented the company while meeting and exceeding a high standard for customer relations achieved company goals for sales quotas and customer satisfaction in multiple performance metrics created a secure and safe workplace which protects company assets from theft and scamsTraining and Scheduling Supervisor (June 2013 – January 2014) handled scheduling for entire store (average staff size: 45 employees, peak periods : 90 employees) trained all new team members on company procedures and customer service expectations held manager of the day duties, including depositing/auditing cash for the entire store on a daily basis