As the Head Bartender at WingHAÜS by Bavarian, my forte lies in elevating the customer experience through exceptional service and a deep understanding of hospitality nuances. My expertise in digital marketing, honed through professional certifications, empowers me to enhance our brand's online presence, particularly on social media platforms.The skills developed at Endeavour Drinks Group as a Customer Service Specialist, including proficiency with Zendesk and creating impactful social media content, have been instrumental in maintaining high standards of guest relations and operational efficiency. Our team thrives on creating memorable experiences and fostering a dynamic, engaging atmosphere for every patron.
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Head BartenderWinghaüs By Bavarian Jan 2021 - PresentSydney, New South Wales, Australia -
Customer Service SpecialistEndeavour Drinks Group Aug 2019 - Nov 2021Sydney, Australia -
Bar ManagerLonestar Rib House And Brews Dec 2018 - Jun 2019Sydney, AustraliaBar manager at Lonestar Rib house and brew, 2IC of the restaurant. Food photographer.Reservations managementManaged customer enquiries and complaintsStaff trainingStocktakeOrdering of restaurant and bar suppliesInvoice FilingCocktail specialistGuest relations
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Bar StaffThree Wise Monkeys Aug 2018 - Dec 2018Sydney, AustraliaPrepared and poured drinks. Guest relations. Close bar cleaning. food orders. guest relations.
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Customer Service ManagerPeakbound Holdings Pty May 2016 - Jul 2016Sydney, AustraliaCustomer service manager - Banking essentials.High quantity of Inbound calls - 10-15 CPHManaged everyday banking portfolios of clients, complied with high risk security protocols.Conducted follow up communication on loan enquries, funds recall and fraud services requests.
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AssistantVitalic Noise Aug 2015 - Dec 2015Downtown LaConducted Daily research into Industry news and trends.Conducted daily online scouts for remixers, vocalists, songwriters and top-liners.Maintained databases for industry contacts.Created and maintained promotions reports for label releases.Researched into branding and sponsorship opportunities for new and existing artists.
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AssistantSureshaker Music Dec 2014 - May 2015Sydney, AustraliaCreated databases, for fan mail-outs, blogs and radio stations.Created and formatted press releases for blogs and radio stations.Managed office mailing, both incoming and outgoing.Assisted in the Management and coordination of merchandise; including in office, online customer orders and at events.Successfully managed digital marketing content which included; Soundcloud, Wix, Facebook, twitter, Instagram, triplejunearthed, Songkick and Snapchat.Managed all emails into required files and folders on Google mail.Organized and processed all Travel and expenses in Excel. -
Customer Service RepresentativeEvent Cinemas Nov 2004 - Apr 2015MirandaTicketingStocktakeProjectionistSupervisorUsherConcession sales
Jonathan Coslovi Skills
Jonathan Coslovi Education Details
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Australian Institute Of MusicEntertainment Management -
ApmEntertainment Marketing
Frequently Asked Questions about Jonathan Coslovi
What company does Jonathan Coslovi work for?
Jonathan Coslovi works for Winghaüs By Bavarian
What is Jonathan Coslovi's role at the current company?
Jonathan Coslovi's current role is Customer Service Specialist.
What schools did Jonathan Coslovi attend?
Jonathan Coslovi attended Australian Institute Of Music, Apm.
What skills is Jonathan Coslovi known for?
Jonathan Coslovi has skills like Music Industry, Social Media, Music, Social Media Marketing, A&r Administration, Artist Development, Digital Marketing, Social Networking, Entertainment, Marketing, Edm, Advertising.
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