Jonathan Crisp Email & Phone Number

Johannesburg, Gp, Za

Johannesburg Metropolitan Area

Contribute to the implementation of the Personal Lines strategy by providing Personal Lines technical underwriting support to the Branches, HUB and Binder brokers.Making recommendations to the product and features team based on underwriting requirements, ensuring that all impacts have been carefully considered and analysed to best meets the business, broker and customer needs.Assisting in complex Personal Lines queries o creating underwriting training manuals in either Word, Excel, Visio diagram or a combination of formats o facilitating underwriting training where required o placing reinsurance on the Hollard Insure FAC system o drafting policyholder specific endorsements o reviewing wordings and signing off from an underwriting perspectiveStakeholder Management• Take ownership of queries and offer solution to the various stakeholders • Maintain and enhance relationships with brokers and/or internal stakeholdersProject Delivery• Work closely with various project teams to ensure that the project deliverables are being met while proactively highlighting potential issues• Reporting on progress in relation to tasks and work stream against the project plan as well as manage and meet designed time scales"General Responsibilities• Ensure all documentation and audit trail of work done are stored in a central repository (shared drive)• Ensuring that issues are identified, tracked, reported on and where appropriate resolved in a timely manner• Meeting deadlines and work according to appropriate schedules

Gauteng, South Africa

Johannesburg Area, South Africa

Key accountabilities is to drive innovation around the product development and management cycle. Prepare business cases for new product developments. Day to day query resolution on all aspects. Coordinate activities related to roll out of new products Update and change product and process documentation. Provide exception reporting on rate and fee deviations. Implementation of new product or changes to existing products into the business. Manage specific product back-book and clean up initiatives.Ensure service delivery is in line with service level agreements with Binder holders. Drive interaction with all relevant infrastructure areas across the business in addressing product management requirements and priorities. Drive relevant communication related to product changes or new product implementations, Participate in group-level activities and forums which impact the product. Effectively communicate developments within area of activity to all relevant internal and external stakeholders. Manage binder and intermediary contracts. Product performance and relationships with external business partners. Drafting of communication and related marketing material. Providing input to pricing tables. Conduct annual (bi-annual) review or rewards pricing and recommend pricing guideline to ensure market competitiveness. Provide recommendations for the review cycles of how pricing changes will be made, communicated and placed into effect. Drive portfolio profitability and growth.GWP R200m + per annum

City Of Johannesburg, Gauteng, South Africa

Assist business with Special projects and streamline processes and enhance the use of data and reporting. Drafting and setting Skills Assessment Project Q4. Support business with Iron man and Shredding Data Base Report Q4. Support business by implementing the 5 Drivers Reports. Reviewing and provide support in improving policy screening and multi claimant processes and on-going research to better underwriting processes. Knowledge sharing with the Maharishi Institute and B90 program 2x Training Session for Bryte Staff per annum. Driver report: Tasked to investigate and implement the monitoring of average cost per claim vs. premium per unit vs. claims per unit. RDR Retail within allocated timelines, Encourage the sharing of best practices. Ad Hoc Tasks…Continuous profitability tracking and performance management. Providing support and ongoing recommendation to Regional Managers and Business Development mangers to identify gaps and manage performance and risks.

Johannesburg Metropolitan Area

Supporting Business Development Managers in regions to make sound underwriting decisions on risks and exposures. Proof reading of policy wording and recommendations, enhancements and corrections. Supported the Risk Engineering team with streamline processes and drafting an operating dashboard.

City Of Johannesburg, Gauteng, South Africa

The management of two senior teams Portfolio Underwriting Managers and Quality Assurance specialists provide leadership to team that inspires and enables excellence. Create awareness of Bryte Financial Services strategic objectives and their alignment to the department and company objectives Team compliance to company policies and procedures, corporate governance and relevant legislation.

City Of Johannesburg, Gauteng, South Africa

Analyze PL portfolio performance, measuring exposure and analyzing risk, determine technical recommendations to improve portfolio performance, Negotiating recommendations needed to be taken on portfolios with Business Development Managers, Regional Sales Managers, and Regional Underwriting Managers. Analyze monthly claims and recommend actions to be taken, Analyze monthly renewals and recommend actions to be taken. Accurate technical advice and risk management on referrals. Develop, and adapt as necessary, information reports on key portfolio performance indicators to ensure that managers can measure and monitor and continuously improve personal lines performance.

City Of Johannesburg, Gauteng, South Africa

Key responsibilities are to assess a risk while applying technical knowledge and providing risk management suggestions to eliminate or minimize the exposure.Provide detail risk assessments on the risk to be insured, this includes an in-depth view to the underwriters allowing them to underwrite the risk appropriately. The role further suggests appropriate/ relevant risk management to be implemented by the client. Skills: Excellent communication and interpersonal skills, analytical ability and solution orientated, good written and verbal competence, being persuasive and having influencing skills. The ability to achieve targets independently. The role requires a positive contribution to team’s goals and success.Knowledge: Computer literate, technology awareness and capability. This includes insurance risk management principles and in-depth knowledge of the short term insurance industry. The ability to deliver results that includes meeting the customer expectations. Relating and networking, analysing. On-going learning and researching.

Johannesburg Metropolitan Area

Portfolio underwriting: on new and existing business; Data and quality control;Risk management; Monitoring of policy screening and corrective recommendations;Profitability tacking; Reassessment of a risk following a huge claim; Multi claimants: reassessment of risks following high frequency of claims; Marco & Micro analysis of data Report writing; Drafting SOP’s (Standard Operating Processes) Monthly presentations and feedback; Manage: re-insurance on Motor and Non Motor; Endorsements, rate testing; Routine business partner visits (External) and relationship building; Coordinating and Delegating work; Technical underwriting and support; Driving profitability on portfolios (books).

City Of Johannesburg, Gauteng, South Africa

Amendments on existing policies and quotes; Debit order queries;First level underwriting; Handling of incoming calls; Broker & Client services; Client delight, Problem solving; Selling of four different products in the division; Extensive product knowledge at all times;Up selling of additional products; Meeting of daily and monthly targets;On the job coaching, training and support to new employees.

City Of Johannesburg, Gauteng, South Africa

Quality & Underwriting checks on new and existing business; Managing and controlling discount above mandate and the requests thereof.Second level underwriting for recognized brokerages “SADTU, FSP Solutions & Glenrand MIB”Support with client services after hours one night a week including Saturdays: Amendments on existing policies and quotes.Broker & Client services, Client delight, Problem solving.Handling of incoming calls; Coordinating and Delegating work; Filing of New and existing businessEnsure profitability and growth on a continued basis.Fault count on new & existing business:Call Assessments: To ensure that the quality of calls is up to standard and aligned to the Company’s current policies and procedures and if required provide coaching and guidance.

City Of Johannesburg, Gauteng, South Africa

Handling of incoming calls (minimum 40 calls & a minimum target of 5 policies a day). Broker & Client services, data capturing. Continued broker / client delight involved problem solving, queries and product knowledge on four personal lines products. Extensive product knowledge always.

City Of Johannesburg, Gauteng, South Africa

Data capturing, processing of files

Insurance Related Studies, Higher Certificate In Short-Term Insurance Nqf Level 5

Risk Management Business Management Legal Frame Work Commercial Insurance Construction Insurance Personal Lines

Senior Certificate (Matric), 12

Afrikaans (First language) English (Second language) Biology History Business Economics Geography