Jonathan Crisp Email & Phone Number

Durham, North Carolina, United States

Raleigh-Durham-Chapel Hill Area

Pretoria, South Africa & Lilongwe, Malawi

Oversaw the strategic development and practical implementation of the TSP program to reduce the impact of HIV/AIDS in ten southern African countries. Responsibilities included:- Planning and implementing a diverse regional project portfolio with an aggregate budget of $17M+ per year- Managing external relationships with Ministry of Health stakeholders, USAID regional and country missions, and partner organizations-Directing staff to ensure effective provision of technical assistance to USAID and Ministry of Health stakeholders- Ensuring the quality and timely completion of deliverables and reporting, coordinating work in various countries under multiple and competing deadlines and compliance with all donor and organizational regulations- Overseeing financial management and contracting systems; facilitating monthly, quarterly, and annual financial reporting- Start-up and management of Baylor-South Africa affiliate offices in Pretoria- Digital marketing of regional HIV knowledge portal leading to significant growth in unique visits, subscribers, and social media engagement

Durham, North Carolina

-Developed and executed programs that helped achieve US. Commercial and Marketing objectives for the Multiple Sclerosis and Hemophilia business units with a focus on marketing and service offerings: -Consumer marketing material development -Branded and unbranded multi-channel product and portfolio CRM campaign development -HCP and patient qualitative and quantitative research -Product launches and competitor entrant response -Live consumer marketing events and webinars -Label changes -Competitive intelligence -Determination of Legal, Regulatory, and Compliance governance processes overseeing communication consistency as part of the patient experience-Created cross-department tactical plans to support U.S. Commercial objectives with Marketing, Patient Services, Public Affairs, Advocacy, Decision Support, Reimbursement, Sales, Legal, Regulatory, and Compliance functions. -Lead cross-functional project teams to execute tactical plans

Lilongwe, Malawi

Managed USAID-funded Tingathe project, a large community outreach program with a goal of preventing mother-to-child transmission (PMTCT) of HIV and improving pediatric HIV care at resource constrained health centers in Malawi with 100+ employees in Malawi. Direct responsibility for finance, human resources, procurement, operations, planning, goal setting, personnel evaluation, compensation, training, local staff mentorship, human resources, and administration.

Lilongwe, Malawi

Adviser to Executive Director on strategic and operational issues while leading key organizational projects

Durham, North Carolina

Chief of Staff for Patient Services Director with indirect oversight of 220 employees and lead project manager for operational initiatives with organizational scope.

Durham, North Carolina

Managed day-to-day performance and daily operations for up to 22 team members daily operations including scheduling, performance coaching, guiding team members’ career development, quality monitoring, on-going training, and interviewing. Also held significant responsibility for various cross-functional operational initiatives.

Durham, North Carolina

Supported Supervisor in day-to-day management of up to 15 team members while also managing daily team operations and key team and workgroup initiatives.

Durham, North Carolina

Held multiple front-line roles with different areas of focus and varying levels of responsibility: patient counseling, case management, and inbound support.

Durham, North Carolina

Responsible for personnel decisions, payroll, scheduling, purchasing of wine and beverage, menu and wine list management, advertising, and direct oversight of lunch and dinner service.

Master’S Degree, Marketing

Master Of Business Administration (M.B.A.), Gpa: 3.94

Ba, Linguistics, Major: 3.93, Overall Gpa: 3.84

Activities and Societies: President, Undergraduate Linguistics Society Graduated with Highest Distinction; Phi Beta Kappa; Eight-time.