-System Maintenance for Healthcare Systems (Bizbox)-Incident Management-Project Management-Guided organizational technology strategy and roadmaps.-Oversee the whole IT Department-Responded to concern/request on phone, via email or through IT ticketing system.-Active Directory Administration-Microsoft Office 365 Administration-Endpoint Security and Firewall Administration (Sophos, Sonicwall)-Database Maintenance (MS SQL Server)-Troubleshooting and… Show more -System Maintenance for Healthcare Systems (Bizbox)-Incident Management-Project Management-Guided organizational technology strategy and roadmaps.-Oversee the whole IT Department-Responded to concern/request on phone, via email or through IT ticketing system.-Active Directory Administration-Microsoft Office 365 Administration-Endpoint Security and Firewall Administration (Sophos, Sonicwall)-Database Maintenance (MS SQL Server)-Troubleshooting and maintaining the network (Cisco switch, Engenius AP) Show less

-Analyse network security and current infrastructure to assess areas in need of improvement and develop solutions.-Incident Management-Project Management-Responded to concern/request on phone, via email or through IT ticketing system-Guided organizational technology strategy and roadmaps.-Installed and configured software and hardware.-Active Directory Administration-Microsoft Office 365 Administration-Endpoint Security and Firewall Administration (Sophos… Show more -Analyse network security and current infrastructure to assess areas in need of improvement and develop solutions.-Incident Management-Project Management-Responded to concern/request on phone, via email or through IT ticketing system-Guided organizational technology strategy and roadmaps.-Installed and configured software and hardware.-Active Directory Administration-Microsoft Office 365 Administration-Endpoint Security and Firewall Administration (Sophos, Apexone Fortinet)-Troubleshooting and maintaining database (MS SQL Server)-Troubleshooting and maintaining the network (Cisco switch, Ubiquity AP) Show less

● Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.● Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.● Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.● Analyse network security and current infrastructure to assess areas in need of improvement and develop solutions.● Interviewed, hired and… Show more ● Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.● Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.● Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.● Analyse network security and current infrastructure to assess areas in need of improvement and develop solutions.● Interviewed, hired and trained staff, leading performance reviews and offering constructive feedback.● Led both Field Support and Helpdesk Support team in supporting the business. Show less

● Managed network and system performance, conducting troubleshooting, security patching and maintenance.● Built, repaired and installed computer-related hardware based on deployment procedures.● Coordinated IT operations activities to deliver smooth flow of daily business needs.● Guided organizational technology strategy and roadmaps.● Led the Helpdesk Team to support the business.● Oversaw IT department operations and training.

● Responded to queries on phone, via email or through IT ticketing system.● Installed and configured software and hardware.● Reviewed system and network performance to make proactive adjustments based on established IT policies.● Maintained current software licences and patched applications to stay up-to-date with latest features.● Doing site visits to support the needs of the business.● knowledgeable in troubleshooting network, system, and database.● Helped streamline… Show more ● Responded to queries on phone, via email or through IT ticketing system.● Installed and configured software and hardware.● Reviewed system and network performance to make proactive adjustments based on established IT policies.● Maintained current software licences and patched applications to stay up-to-date with latest features.● Doing site visits to support the needs of the business.● knowledgeable in troubleshooting network, system, and database.● Helped streamline repair processes and update procedures for support action consistency.● Collaborated with vendors to locate replacement components and resolve advanced problems. Show less

● Designed graphics for websites, logos and promotions for marketing purposes.● Developed print materials such as brochures, banners and signs.● Created digital image files for use in digital and traditional printing methods.● Created designs for the product packaging of the business● Used Adobe (Illustrator, Photoshop, lightroom) to create images and layouts.

● Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.● Provided primary customer support to internal and external customers.● Clarified customer issues and determined the root cause of problems to resolve product or service complaints.● Responded to customer requests for products, services and company information.● Answered product and service questions, suggesting other offerings to attract potential… Show more ● Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.● Provided primary customer support to internal and external customers.● Clarified customer issues and determined the root cause of problems to resolve product or service complaints.● Responded to customer requests for products, services and company information.● Answered product and service questions, suggesting other offerings to attract potential customers. Show less