Jonathan Cullen Email & Phone Number

Greensboro, Nc, Us

Greensboro--Winston-Salem--High Point Area

Greensboro--Winston-Salem--High Point Area

Administrator of Jamf Console with over 10,000 Apple Devices across campus.Proficient in shell scripting languages such as BashExperience in automating system administration tasks using shell scriptsAbility to write efficient and maintainable scripts to streamline processesExperience in troubleshooting and debugging scripts for performance optimizationAbility to work independently and collaborate with team members on scripting projectsKnowledge of best practices in scripting, including error handling and documentation Create policies for university issued devices to follow, Integrate Mac systems to function in windows domain and Active Directory, ensure Mac devices are managed in Crowdstrike portal. Managing network infrastructure, including routers, switches, firewalls, and VPNs. Designing, implementing, and maintaining virtualized environments using the platform VMware. Provisioning and managing virtual machines (VMs), containers, and virtual desktop infrastructure (VDI). Installing, configuring, and maintaining MECM infrastructure to manage endpoints across the organization. Deploying operating systems, applications, updates, and patches to endpoints using MECM. Ensuring network compatibility with endpoints. Fulfill reports of outdated/deprecated software versions using MECM monitoring. Integrated Jamf console into NAC compatibilityProtect University assets as admin of Absolute consoleSQL server management Active Directory Administrator/AD Manager +/ Azure user managementApprover of campus I.T related mass purchases (software, hardware, and servers)Provided remote software support for 5,000 end users, managing approximately 1,000 Macs using Jamf and 4,000 Windows devices using MECMProvided remote support with Beyond Trust console. Assigned and completed tickets using the Cherwell ticketing systemDeep familiarity with Local Administrator Password Solution (LAPS) Windows, Linux (Ubuntu), and Mac OS management.

Greensboro--Winston-Salem--High Point Area

Deploy and configure laptops according to company standards.Install and configure software applications and operating systems on laptops.Maintain hardware and software inventory for all laptops.Perform troubleshooting and maintenance on laptops and other devices.Collaborate with IT staff and other departments to ensure that laptops meet the needs of end-users.Provide technical support to end-users for hardware and software issues related to laptops and mobile devices.Document all laptop configurations and procedures.Maintain knowledge of new laptop technologies and recommend upgrades or replacements when necessary.Work across multiple domainsIncident/ Ticketing systemConfigure and install printers and other peripherals.

Traveling

Experienced healthcare IT professional with a background in Active Directory management and support. Skilled in providing technical assistance and support to healthcare staff to ensure seamless operations. Adept at managing and securing sensitive healthcare data in compliance with HIPAA regulations.Experienced network cabling professional with expertise in installation, termination, and testing of various types of cables. Proficient in both copper and fiber optic cabling, with a keen eye for detail and commitment to delivering high-quality work. Skilled in troubleshooting and resolving network connectivity issues to ensure seamless operations.Workstation and monitor deployment/configuration with Epic and Rdp. Proficient in managing and maintaining hardware inventory, imaging and configuring workstations, and providing technical support to end-users. Skilled in troubleshooting and resolving hardware and software issues to ensure seamless operations.Copper and fiber optic cabling installation, termination, and testingNetwork infrastructure design and implementationNetwork connectivity troubleshooting and resolutionCable management and labelingFiber optic splicing and testingCCTV installation and maintenanceWireless network installation and configurationVoIP phone system installation and configuration

Receive, store, and distribute IT equipment and supplies.Conduct quality control checks on incoming and outgoing items.Ensure compliance with safety and security standards.Maintain inventory records using inventory management software.Collaborate with IT staff and other departments to ensure timely delivery of IT equipment and supplies.Prepare and ship outgoing orders using shipping software.Manage and maintain the cleanliness and organization of the warehouse