-Lead Robotic Process Automation (RPA) using Python that has freed up 2,000 hours/year as part of our SDLC-Managed technical integration of the SMART software by developing process flows, bi-directional HL7 interfaces, API interfaces, flat files, and 837i claims, for hospital systems to evaluate pre and post bill accounts-Managed technical support and integration teams that were responsible for $14m/year in revenue-Utilized the scrum and agile methodology for client projects for the technical integration and PMO team-Created technical solutions for large enterprise systems using Mirth Connect to connect to various EMRs via HL7. Utilized JavaScript to implement process flows that manipulated data to adhere to client data requirements-Coordinated virtual technical training with overseas teams in Bangalore and Shanghai, and US-Utilized C#/VB to build 837i parser and lead a data analytics team that supports client engagements-Specialized in bringing internal teams (client support, QA, development) together to significantly increase client retention-Worked with third-party vendors (Epic, Cerner, Meditech, 3M) to ensure HIPAA regulations are adhered to and secure transmission of PHI is enacted prior to go-live-Wrote SQL queries, store procedures, functions, and triggers-Experience in SQL AlwaysOn environment-SQL database design and ETL processes-Technical design lead in new healthcare product offering

-Maintained everyday operations which include backups, network integrity, systems administration, technical support, and ran the research and development section of our server environment.-Worked closely with my manager on any network critical issues that needed immediate resolution.-Worked with clients to help solve issues in a timely manner.-Monitored our network with WhatsUp Gold and Cacti monitoring program.-Involved in the decision making of network, server, and workstation upgrades.-Configured and maintained internal Cisco VOIP infrastructure utilizing Cisco Call Manager Express.-Performed all levels of support for hardware, network, and software systems for local and remote end-users.-Configured a VMWare Infrastructure in a SAN environment.-Used network capture tools for analysis and problem solving.-Configured DNS, DHCP, IIS in Windows 2003 and Windows 2008.

-Maintained the company's network integrity and performance-Performed system upgrades on Windows 2003 servers and workstations-Worked with other employees to resolve technical issues-Involved in the decision making of network, server, and workstation upgrades