• Identify and obtain customers through marketing and account development• Identify and manage vendor relationships to procure lumber for wooden pallet customers• Provide pallets to local customers such as Meadowvale, Berry Global, Suncast, Turf Design, Two Brothers Brewing• Perform administrative duties such as accounts payable and receivable, scheduling, and reporting• Provide customer base with insightful consultation on methods to improve their current pallet programProvide 3rd party view of existing supply chain logistics to help identify alternative methodsPerform audits of pallet programs to ensure integrity with both internal and external pallet personnel

• Consult on the development of a pallet management program to complement 4th Generations current market activity• Train 4G personnel on the pallet program at large including supply chain cycle, components and vocabulary, sales strategy and potential pallet customer targets• Work with 4G existing customer base on their various pallet management needs and develop programs to maximize revenues and create more efficient processes• Identify new customers and work to develop a pallet program to suit their needs• Develop partnerships around the country with various pallet providers to provide logistics and products for any pallet management programs sold through 4G

• Identify new applications for the CON-Pearl line throughout the US marketplace through intensive review of the supply chain for various retailers and manufacturers• Build a team of sales professionals and support staff to work together to achieve targeted goals for CON-Pearl, NA• Devise sales strategy to propel growth and greater market penetration of CON-Pearl in the North American market• Devise and develop marketing strategy to increase brand awareness within the North American market

• Prospecting for new national customers to participate in a pallet program• Identifying growth opportunities with existing customers as well as targeting business with new companies through various lead services, networking and trade shows• Building relationships with key customer personnel including buyers, supervisors, operations, transportation and sales• Proven ability to handle greater responsibility through increased revenues• Successfully managing relationship between Northwest Pallet personnel and customer personnel at a corporate and local level

• Identifying growth opportunities with existing customers as well as targeting business with new companies through various lead services, networking and trade shows• Building relationships with key customer personnel including buyers, supervisors, operations, transportation and sales• Managed pallet programs for brand recognizable corporations such as Starbucks, Wrigley, Quaker, Kmart, Solo Cup, Office Depot, Eby Brown, Ventura Foods, Smurfit Stone• Proven ability to handle greater responsibility through increased revenueso 2007 revenue was approximately $15Mo 2008 revenue was approximately $22Mo 2009 revenue was approximately $25Mo 2010 revenue was approximately $26M• Identifying customer needs pertaining to quality, service, logistics, pallet specification/grade, invoicing practices and providing solutions to best fit the needs of each specific customero Customized reportingo Customized Quality inspection processo Regular meetings and conference calls to build communication and set clear expectations for service/qualityo Visits to customer locations to better assess the type of platform they require and suggest any upgrades or downgrade to their current spec• Prepare presentations customized to fit various customer specifications• Creating reports to monitor activity of pallet programs o Purchase reportso Retrieval reportso Consolidated net out reports• Successfully managing relationship between IFCO personnel and customer personnel at a corporate and local level• Identifying areas in which to grow business relationship through inquiring about other locations, different divisions, vendors or co-packers• Advising customers on key changes to the pallet marketplace at large• Assist as needed in training and mentoring other national account managers or IFCO personnel in general

• Prospecting for new national customers to participate in the Palletbanking program• Prepare presentations customized to fit various customer specifications• Present solutions and opportunities with Palletbanking to transportation companies, manufacturers and retailers

• Participated in 6 month management training program reviewing all aspects of transportation business• Prospecting for new local customers in a highly competitive environment• Identifying specific needs for a prospect and creating a package to fit those needs utilizing discounts and class assignments• Managing account relationship• Solving customer issues related to missed pickups, lost shipments and damageSolving customer issues related to missed pickups, lost shipments and damage