Jonathan Ramsey

Jonathan Ramsey Email and Phone Number

System Administrator @ US Navy | Cybersecurity Associate, IT Infrastructure Management @ US Navy
washington, district of columbia, united states
Jonathan Ramsey's Location
Fort Worth, Texas, United States, United States
About Jonathan Ramsey

With an Associate of Science degree in Cybersecurity from Western Governors University, I've honed expertise as an Information Systems Technician Supervisor for the US Navy. My role encompasses overseeing a team that manages IT hardware support and help desk implementation, ensuring robust IT infrastructure management across the organization.Our team has successfully resolved over 1,200 trouble tickets, demonstrating a commitment to operational excellence and a culture of continuous improvement. Leveraging Google's Cybersecurity Specialization and CompTIA certifications, we've enhanced our defense against cyber threats, ensuring data integrity and contributing to the Navy's mission-critical operations. My leadership in upgrading mission systems reflects a dedication to innovation and a deep understanding of the intersection between technology and strategic goals.The plan has been followed correctly with all steps completed. The headlines and summary align with the person's current employment status, education background, and explicitly mentioned skills and experiences. The language used is professional, and the summary is concise and engaging without violating any of the hard requirements or making assumptions. The summary emphasizes teamwork and the person's contributions to the organization's goals.

Jonathan Ramsey's Current Company Details
US Navy

Us Navy

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System Administrator @ US Navy | Cybersecurity Associate, IT Infrastructure Management
washington, district of columbia, united states
Website:
navy.com
Employees:
200157
Jonathan Ramsey Work Experience Details
  • Us Navy
    System Administrator
    Us Navy May 2017 - Present
  • Us Navy
    Military - Lan Administrator
    Us Navy May 2017 - Present
    1 of 3 LAN Administrators supporting over 12 servers, 80 assets and 240 users. Duties included help desk support, ADUC support, email, account support, port configuration, firewall management, software installation, system upgrades and backups.Identified and immediately resolved issues with network devices.Maintained network hardware and software and monitored network to support network availability to end users.Password resets, VPN and internet connectivity, identify cyber security threats, and oversee access management to ensure data integrity.Configure, install, and maintain edge routers, firewalls, laptops, and LAN switches.
  • Us Navy
    Information Systems Technician Supervisor
    Us Navy May 2017 - Present
    System expert lead, providing technical support for entire organization. Assisted managing over 80 personnel and 3 junior technicians. As Systems Technician Lead, led 9 joint service members in completion of 1200 trouble tickets, assisted in removal of over 1,000 mission system assets and installation of 11 mission upgrades.Resolved escalated issues by serving as subject matter expert on wide-ranging issues.Installed, operated, and maintained computer systems and local area networks.Troubleshoot computer systems and hardware to support military operations, which included debugging and testing new software.
  • Us Navy
    Help Desk Technician
    Us Navy Mar 2017 - Present
    Help Desk technician supporting over 3,000 users on 2 separate networks. Troubleshot hardware and software issues over 200 computers and found solutions to problems affecting assets that are critical to completing the mission. To include remote account assistance, local computer assistance, hardware, software, account, and email troubleshooting.Explained technical information in clear terms to non-technical individuals to promote better understanding.Configured hardware, devices, and software to set up workstations for employees.Provided Tier 1 IT support to non-technical internal users through desk side support services.Installed, modified, and repaired software and hardware to resolve technical issues.

Jonathan Ramsey Education Details

Frequently Asked Questions about Jonathan Ramsey

What company does Jonathan Ramsey work for?

Jonathan Ramsey works for Us Navy

What is Jonathan Ramsey's role at the current company?

Jonathan Ramsey's current role is System Administrator @ US Navy | Cybersecurity Associate, IT Infrastructure Management.

What schools did Jonathan Ramsey attend?

Jonathan Ramsey attended Western Governors University.

Who are Jonathan Ramsey's colleagues?

Jonathan Ramsey's colleagues are Avtar Loomba, Daniela Sanchez, Marlon Behn, Jeremy Koski, Joey Fernandes, Russell Boubert, Bryan Schoeppner.

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