Jonathan Ramsey Email and Phone Number
With an Associate of Science degree in Cybersecurity from Western Governors University, I've honed expertise as an Information Systems Technician Supervisor for the US Navy. My role encompasses overseeing a team that manages IT hardware support and help desk implementation, ensuring robust IT infrastructure management across the organization.Our team has successfully resolved over 1,200 trouble tickets, demonstrating a commitment to operational excellence and a culture of continuous improvement. Leveraging Google's Cybersecurity Specialization and CompTIA certifications, we've enhanced our defense against cyber threats, ensuring data integrity and contributing to the Navy's mission-critical operations. My leadership in upgrading mission systems reflects a dedication to innovation and a deep understanding of the intersection between technology and strategic goals.The plan has been followed correctly with all steps completed. The headlines and summary align with the person's current employment status, education background, and explicitly mentioned skills and experiences. The language used is professional, and the summary is concise and engaging without violating any of the hard requirements or making assumptions. The summary emphasizes teamwork and the person's contributions to the organization's goals.
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System AdministratorUs Navy May 2017 - Present -
Military - Lan AdministratorUs Navy May 2017 - Present1 of 3 LAN Administrators supporting over 12 servers, 80 assets and 240 users. Duties included help desk support, ADUC support, email, account support, port configuration, firewall management, software installation, system upgrades and backups.Identified and immediately resolved issues with network devices.Maintained network hardware and software and monitored network to support network availability to end users.Password resets, VPN and internet connectivity, identify cyber security threats, and oversee access management to ensure data integrity.Configure, install, and maintain edge routers, firewalls, laptops, and LAN switches.
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Information Systems Technician SupervisorUs Navy May 2017 - PresentSystem expert lead, providing technical support for entire organization. Assisted managing over 80 personnel and 3 junior technicians. As Systems Technician Lead, led 9 joint service members in completion of 1200 trouble tickets, assisted in removal of over 1,000 mission system assets and installation of 11 mission upgrades.Resolved escalated issues by serving as subject matter expert on wide-ranging issues.Installed, operated, and maintained computer systems and local area networks.Troubleshoot computer systems and hardware to support military operations, which included debugging and testing new software.
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Help Desk TechnicianUs Navy Mar 2017 - PresentHelp Desk technician supporting over 3,000 users on 2 separate networks. Troubleshot hardware and software issues over 200 computers and found solutions to problems affecting assets that are critical to completing the mission. To include remote account assistance, local computer assistance, hardware, software, account, and email troubleshooting.Explained technical information in clear terms to non-technical individuals to promote better understanding.Configured hardware, devices, and software to set up workstations for employees.Provided Tier 1 IT support to non-technical internal users through desk side support services.Installed, modified, and repaired software and hardware to resolve technical issues.
Jonathan Ramsey Education Details
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Cybersecurity
Frequently Asked Questions about Jonathan Ramsey
What company does Jonathan Ramsey work for?
Jonathan Ramsey works for Us Navy
What is Jonathan Ramsey's role at the current company?
Jonathan Ramsey's current role is System Administrator @ US Navy | Cybersecurity Associate, IT Infrastructure Management.
What schools did Jonathan Ramsey attend?
Jonathan Ramsey attended Western Governors University.
Who are Jonathan Ramsey's colleagues?
Jonathan Ramsey's colleagues are Avtar Loomba, Daniela Sanchez, Marlon Behn, Jeremy Koski, Joey Fernandes, Russell Boubert, Bryan Schoeppner.
Not the Jonathan Ramsey you were looking for?
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Jonathan Ramsey
Dallas-Fort Worth Metroplex2sbcglobal.net, nissan-usa.com1 +1 800-XXXXXXXX
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3goarmy.com, us.army.mil, mckesson.com
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3jonathanramsey.org, aptcommerce.com, cdicon.com
2 +150166XXXXX
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Jonathan Ramsey
Carlsbad, Ca3speakeasy.net, playstation.com, playstation.com
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