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Jonathan Bluhm is listed as Customer Service Representative Senior at Optum Bank at Optum Bank, a company with 95 employees, based in West Jordan, Utah, United States. AeroLeads shows a matched LinkedIn profile for Jonathan Bluhm.
Jonathan Bluhm previously worked as Customer Service Representative at Optum Bank and Employee at Apex Systems. Jonathan Bluhm holds High School Diploma from Weber Basin Job Corps.
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A decade in customer service with various industries has gotten me to where I am today. My preferred career title is "Customer Cooperation Manager" because I'm more than just customer service, I want to be that person in your company who can tell your clients/customers that I can fix their problem and if anything else pops up, to call me on my professional line so I can find a solution to their inconvenience. I cooperate with my customers to solve their problems with the services that they are being provided. I'm not trying to up-sell or just push them off to someone else, I want to be that first contact educator and resolution specialist for customers or clients.
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Draper, Utah, United States
- Regularly utilizing and maintaining knowledge of policies of various health plans, banking security and HIPPA mandates as per my role- Provided process revisions and technology suggestions that helped save upwards of $10,000 per month.- Provided exceptional customer service by promptly responding to inquiries and resolving issues, resulting in a 60%.
Assisted members of United Health Group insurance with their Optum RX and HSA Debit cardsOften provided education of their benefits pertinent to their debit cardsPracticed ABA procedures and security measuresProvided members with information pertaining to the account such as purchase reviews and balancesAssisting members with online portal navigation for.
MIG welder and product quality inspectorGeneral machine maintenanceRobotic welder operation and maintenanceGeneral machining and raw product forming
Layton, Utah, United States
- Assisted with 50 or more over-the-phone and email interactions per shift providing product education of over 1,500+ offered products to all incoming inquiries- Demonstrated PCI compliance and efficiency with each phone interaction often taking less than 10 minutes on average, and each email response provided within 30 minutes or less on average..
- Received emergency road service calls for between 100 to 200 members per day whilst utilizing proprietary software unique to the member service center- Provided knowledge and clarification differing club coverage policies as it remained pertinent to the emergency- Often provided knowledge and benefits for non-members, typically leading to around an.
Assisted members with loading and unloading of their cartsProvided general location information of products and services within the storeSupervised and maintained gas station services for membersProvided membership up-selling to members when appropriate
Other employees you can reach at ourbusinesshero.com. View company contacts for 95 employees →
Amanda Gentry
Colleague at Optum BankSalt Lake City Metropolitan Area, United States
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Jessica Sporleder
Colleague at Optum BankAltoona, Iowa, United States, United States
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Steven Saunders
Colleague at Optum BankSaratoga Springs, Utah, United States, United States
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Aruna Govindarajan
Colleague at Optum BankChennai, Tamil Nadu, India, India
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Sean Mccarty
Colleague at Optum BankSalt Lake City, Utah, United States, United States
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Paul Dalgleish
Colleague at Optum BankSalt Lake City Metropolitan Area, United States
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Christal Carter
Colleague at Optum BankMoreno Valley, California, United States, United States
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Wendy Kendall
Colleague at Optum BankSalt Lake City Metropolitan Area, United States
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Andrés A Cátala Martínez
Colleague at Optum BankPuerto Rico, Puerto Rico
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Nicki Fabozzi
Colleague at Optum BankMinneapolis, Minnesota, United States, United States
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Quick answers generated from the profile data available on this page.
Jonathan Bluhm works for Optum Bank.
Jonathan Bluhm is listed as Customer Service Representative Senior at Optum Bank at Optum Bank.
Jonathan Bluhm is based in West Jordan, Utah, United States while working with Optum Bank.
Jonathan Bluhm has worked for Optum Bank, Apex Systems, Spherion Staffing, Bed Bath & Beyond, and Aaa Northern California, Nevada & Utah.
Jonathan Bluhm's colleagues at Optum Bank include Amanda Gentry, Jessica Sporleder, Steven Saunders, Aruna Govindarajan, and Sean Mccarty.
You can use AeroLeads to view verified contact signals for Jonathan Bluhm at Optum Bank, including work email, phone, and LinkedIn data when available.
Jonathan Bluhm holds High School Diploma from Weber Basin Job Corps.
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