Jonathan Dao Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Transfer Pricing

Melbourne, Victoria, Australia

Transfer Pricing

Melbourne, Victoria, Australia

Transfer Pricing

Melbourne, Victoria, Australia

Participated in the vacation program within the tax & legal team. - Rotated through the private tax team and transfer pricing team- Assisted with ongoing engagements involving top ASX listed companies.

Melbourne, Australia

Worked with The Good Guys and Startrack, through Aegis, as a customer service consultant solving customers inquiries and managing ongoing problems.Responsibilities included - Taking a high volume of calls attending to customers existing and new fault claims for mainly white goods.- Case management and monitoring existing claims.- Deescalating irate customers.

Japan

Selected to represent Deakin University on a Team Internship study tour to Hikone, Japan which had a focus on marketing, management and strategic consulting. Responsibilities included:-Responsible for providing Japanese company with methods of international expansion, using segmentation marketing strategies.-Required to tailor recommendations based on company’s specific requirements and its niche market.

Melbourne, Australia

Worked at weekend football canteen, requiring me cook food as well as handle cash for customers. Working under stressful and fast-paced conditions continually.Responsibilities included:• Handling cash and providing correct change for customers, forced to use mental arithmetic as there was no automatic till. • Locking up at the end of the day and safely transporting float to manager• Performing stocktake for manager• Effective customer service and and taking into consideration customer complaints or suggestions.

Melbourne, Australia

Working on a casual basis this position involved coaching kids of all ages, and required me to conduct my own lessons as well as assist with larger group lessons. My responsibilities included • Taking care of students of up to groups of 4 in an open environment whilst teaching.• Made sure that no equipment or facilities damaged throughout coaching time.• Assisted with other coaches in maintaining a friendly environment for students.• Ensured that there were no disruptions from outsiders.• Taking in parent complaints and suggestions to report to the head coach.

Melbourne, Australia

This role entailed the following skills and responsibilities:• Customer service: Greeted all customers that entered the store as well as assisting customers in finding their desired product.• Sorting products and arranging items in their respected sections.• Security: Given the responsibility to check bags when customers were leaving store.• Time management: Asked to follow schedule and had to work under time constraints occasionally.

Bachelors, Commerce

Exchange