•Developed and maintained firmware solutions for HP Printer supply systems, ensuring secure data processing and communication between ink supplies and printers.•Developed C++ modules to detect counterfeit supplies, ensuring product authenticity across 1M+ devices.•Designed and implemented high-performance C++ pipelines for secure data processing and communication between printers and cloud endpoints.•Contributed to new chip bring-up for printers and ink cartridges by identifying and resolving integration issues and debugging low-level hardware-software interactions to ensure seamless functionality.•Resolved C++/Qt bugs, improving usability and reducing customer complaints by 25%.•Wrote Python scripts for automating testing, data analysis, and integration tasks, improving team productivity and operational efficiency.•Contributed to the development and maintenance of CI/CD pipelines for automated testing, ensuring code integrity and functionality with every new commit.•Expanded test coverage of printer-related code using GTest, improving code reliability and maintainability.•Served as Scrum Master, facilitating sprint planning, daily stand-ups, and retrospectives via Jira, ensuring smooth project delivery.

•Contributed to development of Rideleader.com, a web application to support Trail Tech’s Voyager Pro gauge. This website allowed users to find new trails, create GPX files, and manipulate uploaded GPX files.•Developed critical firmware fixes and UI feature development for Trail Tech’s Voyager Pro GPS system using C/C++ and QML.•Streamlined operational efficiency by designing and maintaining MS Access applications, integrating VBA and MySQL to manage motorcycle parts compatibility for each motorcycle model.