Jonathan Dawe Email & Phone Number

Northampton, United Kingdom

Successfully implemented network solutions for a variety of customers from small venues, VPN solutions to larger hard office networks involving multiple 3rd parties.Provided 3rd line network support up to and including low level bug resolution with 3rd party vendors and suppliers.Experienced and learned to overcome the challenges involved in a mixed vendor.

Milton Keynes, United Kingdom

Implement network changes on platforms such as Cisco and QIP.Perform technical due diligence and risk assessment on Third party changes to the customers retail branch and head office WAN and LAN networks.Provided physical onsite and remote support of change activiy impacting network infrastructure. Sponsor and present a wide range of network related.

Milton Keynes, United Kingdom

After contracting with Computacenter on their account with Produban UK I was taken on board as a permanent member of staff.In addition to the roles performed in my previous capacity I, my work was split across two back office teams where my learning expanded with the exposure to ATM and network technologies.My work within the Network Control Center exposed.

Milton Keynes, United Kingdom

Contracted to Computacenter via Hays, working on their account with Produban UK.* Successfully learnt to administer accounts in AD with cross domain permissions on a large corporate network.* Supported remote desktop connections, managing sessions and user profiles on physical and virtual machines using HP SAM, MSTSC and tsadmin.* Provided a high level of.

Gurgaon, India

Tuped over to the offshore service desk in Gurgaon, India, working on the VWGUK account.Acting as a senior analyst I* Maintained excellent relationships with the business users, building on my existing rapport with the client.* Provided technical training to team members, developing troubleshooting and communication skills.* Provided a high level of.

Milton Keynes, United Kingdom

Service desk analyst working on the VWGUK account.We provided a high level of support at first line for:*Hardware devices including, desktop,s laptops, docking stations, monitors and printers.*A range of software applications including MS Office 2003, SAP, Rightfax, Mainframe, Secure Client VPN and Microsoft XP Service pack 2.*Administration of user.