• Evaluate responses generated by proprietary A.I. models for accuracy of information, relevancy to user queries and prompts, and safety against harmful content• Edit A.I. model responses directly when necessary to correct errors and provide insightful feedback• Report any potential A.I. model issues that can be harmful, deceiving, or misleading to users

- Crafted long-form articles and how-to guides relating to the mobile app testing and development industry- Created short-form social media content to evangelize company products and services- Ghostwrote content for company executives on thought leadership within the tech industry

• Collaborate with account executives, project managers, and graphic artists to strategize client projects such as email campaigns, one-pagers, direct mailers, environmental design, and communication.• Craft and update copy for projects based on specified requirements from clients such as Synchrony Bank and their retail partners with a special emphasis on email marketing.• Improve creations through systematic revisions and review cycles to ensure the accuracy of the message, legal language, visual presentation, accessibility compliance, and linking.• Email campaign experience includes seasonal reward earning periods, customer education, call to action, credit card usage, and recapturing idle customers.*PLEASE NOTE: My work from this position is NDA-restricted and confidential content created for multiple clients, including Synchrony Bank and their partners. While this work is unavailable to be featured in my portfolio, I can provide insight into my projects or direct you to my former supervisor to speak about my work at Stephens Direct.

• Researched, wrote, and edited industry-based internal learning modules to educate Microsoft sales teams on subjects like sustainability, cloud technology, and industry solutions• Owned the creation of high-value confidential content for Industry Solutions by Microsoft, including blogs, email marketing, webpage content, one-pagers, and SME-informed reports• Collaborated, interviewed, and built strong relationships with multiple Microsoft SMEs • Led weekly strategic partnership sessions with Microsoft stakeholders to craft content plans, brand voice, strategy ideation, and human-centric messaging for specified target audiences*PLEASE NOTE: My work from this position is NDA-restricted and confidential content created for Microsoft. While this work is unavailable to be featured in my portfolio, I can provide insight into my projects or direct you to my former supervisor to speak about my work at BDS Connected Solutions.

• Instructed students in language arts skill development in reading, writing, research, and critical thinking• Counseled students on academic performance and social-emotional engagement• Strategized avenues for student academic improvement• Created lesson plans in collaboration with the primary teacher to engage students in essential ELA skills and knowledge retention

• Managed and published written and video content for the AM/PM Podcast with Manny Coats, Helium 10, and Pixel Perfect Photography• Collaborated with graphic designers, a video editor, and a social media manager to improve content visibility and target audience traction• Planned and created new content for company properties and channels; content includes marketing emails, product content, blogs, videos, ebooks, web pages, and Amazon.com best practices• Leveraged SEO tools like SEMRush, Moz, and Tube Buddy (YouTube) to create content around keywords

*Also contributed significantly to sister company Business Tech Pro*• Created content for website pages, services, blogs, video content, and client-facing content• Improved social media presence and strategy (Facebook, Twitter, LinkedIn, Google+) by leveraging Hootsuite• Created marketing content via e-books, sales funnel email campaigns, applications, and company videos for product demonstration and learning• Published content on all social media channels, WordPress CMS, and Shopify using best SEO practices and well-researched content strategyWriting Examples: My Choice Software - https://www.mychoicesoftware.com/blogs/news/Business Tech Pro - https://www.businesstechpro.com/blog/

• Interviewed prominent figures from companies and organizations in the housing industry • Wrote copy for print and digital publication; Edit magazine copy for correctness, accuracy, & narrative flow• Maintained good standing and communication with client contacts and constantly seek new contacts• Performed research for story leads, fact-checking, and contact information • Interviewed SMEs for story leads• Crafted company newsletters for email subscriptions and digital marketing• Engaged in digital publishing via WordPress CMS and employ current SEO best practices• Led social media campaigning and strategies for all company magazine brands

• Created webpage content for over 500+ websites that had been optimized for Google ranking and local SEO• Created a Google form survey for clients to fill out and improved satisfaction with website content• Created metadata, content, and Google-optimizing tags with a custom website-building program

• Improved blog page visibility with engaging content and creating informational web copy• Increased engagement by crafting online quizzes & research on content, SEO, and marketing strategies • Created comprehensive guides that have been shared by other prominent websites• Increased company ranking on Google through guest blogging on other credible websites

• Edited spelling, grammar, and content in written articles and blogs for publication• Created written content for email blasts, blogs, and articles for publication• Maintained professional relationships with contributors to the magazine via email and social networking• Performed detailed research for content, SEO, and marketing purposes• Conducted interviews with persons of interest for article content and story crafting • Published blogs and articles via WordPress