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Jonathan Delaney is listed as Global Helpline Operations Manager at Allianz Partners Health at Allianz Care, a company with 280 employees, based in Ireland, Ireland, Ireland. AeroLeads shows a work email signal at allianz.com and a matched LinkedIn profile for Jonathan Delaney.
Jonathan Delaney previously worked as Global Helpline Operations Manager at Allianz Care and Customer Service Manager at Vodafone. Jonathan Delaney holds Certificate In Strategic Contact Centre Management, Strategic Contact Centre Management from Dublin Business School.
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AeroLeads found 1 current-domain work email signal for Jonathan Delaney. Compare company email patterns before reaching out.
Jonathan Delaney is a Global Helpline Operations Manager at Allianz Partners Health at Allianz Care. He possess expertise in call center, account management, contact centers, outsourcing, operations management and 11 more skills.
Listed skills include Call Center, Account Management, Contact Centers, Outsourcing, and 12 others.
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Dublin City, County Dublin, Ireland
Global Operations Manager for Allianz Care International Health, Leading a 24/7 Multilingual Operation across 7 Global Offices (Dublin, Brussels, Dubai, China, Cairo,Malaysia, Hong Kong).Driving Contact Centre Transformation into Digital Care via Artificial Intelligence through Voicebot & Chat BotDrive efficiency and customer satisfaction through process.
Dublin
Responsible for the overall delivery of consumer mobile customer care across telephone support, live chat support and social media support covering postpay and prepay customers.Implemented a transformation of consumer mobile support operation from onshore partner model to an offshore shared service partner model. Delivering significant cost savings and.
Dublin, Ireland
Overall responsibility for the management of AirtricityCustomer Service Contact Centre.Leading a team of contact centre team leaders with 100+ contact centre agents.Management and delivery of KPI’s including Service level, abandon rate,ASA, AHT etcDeveloped and delivered Airtricitys first TNPS system and achieved an increase in TNPS from 2% to 32% within.
Dublin
- Operations Manager providing outsourced customer service for Airtricity- Responsible for growing the outsource team by 50% increasing revenue- Ensuring maximum efficiencies and service provided to the client- Work closely with client to increase their reliance on our expertise to ensure continuation of services- Became a crucial member of the client’s.
Dublin
Team leader of high value key account management FunctionTake over customer account managment post sales, delivering high level of dedicated customer service/account management for high value customers.
Other employees you can reach at allianz-care.com. View company contacts for 280 employees →
Cornelia Heyer
Colleague at Allianz CareDublin, County Dublin, Ireland, Ireland
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Dewi Shahana Binti Mohd Sharil
Colleague at Allianz CareWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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Anna Fox
Colleague at Allianz CareIreland, Ireland
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Stephane Materic
Colleague at Allianz CareGermany, Germany
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Timea Stucz
Colleague at Allianz CareUnited Arab Emirates, United Arab Emirates
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Ahmed Tarek, Mba
Colleague at Allianz CareCairo, Egypt, Egypt
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Judy Shi
Colleague at Allianz CareHuangpu District, Shanghai, China, China
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Judy Marie Taboada
Colleague at Allianz CarePhilippines, Philippines
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Basma Mostafa
Colleague at Allianz CareNew Cairo, Cairo, Egypt, Egypt
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AF
Aideen Ferry
Colleague at Allianz CareCounty Meath, Ireland, Ireland
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Quick answers generated from the profile data available on this page.
Jonathan Delaney works for Allianz Care.
Jonathan Delaney is listed as Global Helpline Operations Manager at Allianz Partners Health at Allianz Care.
AeroLeads has found 1 work email signal at @allianz.com for Jonathan Delaney at Allianz Care.
Jonathan Delaney is based in Ireland, Ireland, Ireland while working with Allianz Care.
Jonathan Delaney has worked for Allianz Care, Vodafone, Airtricity, and Abtran.
Jonathan Delaney's colleagues at Allianz Care include Cornelia Heyer, Dewi Shahana Binti Mohd Sharil, Anna Fox, Stephane Materic, and Timea Stucz.
You can use AeroLeads to view verified contact signals for Jonathan Delaney at Allianz Care, including work email, phone, and LinkedIn data when available.
Jonathan Delaney holds Certificate In Strategic Contact Centre Management, Strategic Contact Centre Management from Dublin Business School.
Jonathan Delaney is listed with skills including Call Center, Account Management, Contact Centers, Outsourcing, Operations Management, Team Leadership, Customer Service, and Change Management.
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