Jonathan Delgado Email & Phone Number

Toronto, Ontario, Canada

Managed and tracked performance against assigned directives and Key Performance Indicators (KPIs).Collaborated with managers to develop initiatives aimed at motivating staff, thereby enhancing overall productivity.Established quarterly meetings with retail store managers to assess their needs and provide personalized support.Led brand product training sessions, both virtually and in-person, for retail employees across a specified territory comprising 70-100 retail stores.Conducted regular training sessions for retail sales associates, improving their understanding of the brand's products and increasing their ability to effectively sell to customers.Nurtured strong relationships with retail store managers and employees.Held responsibility for driving sales growth and expanding market share within my designated territory.Assessed the needs and concerns of retail sales associates, providing timely support and assistance to address their questions.Demonstrated proficiency in CRM software, including Salesforce and Google Workspace.Produced customized video content for training and promotional purposes.

Toronto, Ontario, Canada

Managed and tracked performance against assigned directives and Key Performance Indicators (KPIs).Held responsibility for driving sales growth and expanding market share within my designated territory.Nurtured strong relationships with retail store managers and employees.Travel to and oversee a territory comprising more than 100 store locations.Deliver top-tier education and service to vendors, as well as support for new and upcoming products.Conducted regular training sessions for retail sales associates, improving their understanding of the brand's products and increasing their ability to effectively sell to customers.Promote our client's products through effective merchandising activities to raise awareness.

Conducted regular training sessions for retail sales associates, improving their understanding of the brand's products and increasing their ability to effectively sell to customers.Managed and tracked performance against assigned directives and Key Performance Indicators (KPIs).Promote our client's products through effective merchandising activities to raise awareness.Nurtured strong relationships with retail store managers and employees.Enhance brand presence by engaging with both new and existing retail sales associates.

Perform customer transactions while delivering exceptional service and advice to create legendary customer experiences. Understand customers' needs and identify opportunities to promote TDCT products and services, referring them to the appropriate team members or internal bank partners.Accurately and efficiently complete financial transactions, such as deposits, withdrawals, bill payments, and other account transactions for customers. Engage customers in conversation to comprehend and address their current and future financial needs, proactively providing advice and suggesting appropriate products and services.

Mississauga, Ontario, Canada

Consistently meet and surpass monthly sales targets.Provide effective demonstrations to educate customers about new devices and products.Go above and beyond to exceed customer expectations.Manage customer escalations and serve as a liaison to effectively address and resolve their concerns.Act as a brand ambassador, upholding a professional image and representing the Bell brand with excellence.

Video Game Design Technologies, Game And Interactive Media Design

Advanced Diploma, Graphic Design

Ontario College Certificate, Art And Design Foundation