Jonathan Detrich Email & Phone Number

Glenview, Illinois, United States

In my role, I work with my team to ensure that data and analytics play a vital role in supporting the CHEST business. We focus on developing tools that optimize our data and provide actionable insights for the organization, which are then translated into effective actions. Together, my team and I help ensure that data strategies are integrated seamlessly.

Glenview, Illinois, United States

Responsible for operationalizing and executing the duties within the Project Management Office, a key team that provides foundational support to the entire staff to achieve critical organizational goals and ambitious strategies. I Independently manage distinct organizational projects as well as guiding a small team of project managers, ensuring excellent.

• Provide technical representation in support and training for of all software systems for the Department of State Bureau of Comptroller and Global Financial Services Overseas Operations.
• Create, monitor, and track integration schedules, and milestones in accordance with the work breakdown structure. Analyzed scheduled versus actual events.
• Review release proposal documents and manage SDM participants' input into proposal documents.
• Produce project management deliverables to aid the project manager and team in establishing shared expectations for a successful project.
• Perform routine monitoring activities and report on the status of the project across all lifecycle phases and at significant milestones.
• Analyze complex problems, develop alternate solutions and perform a wide range of systems and related financial services support tasks.

• Had full accountability for the growth and management of strategic client partnerships.
• Managed key partner business relationships that generated an annual revenue of $3.2 million in annual revenue.
• Provided continuity and insured a seamless experience spanning all stages of a client’s relationship; from sales through ongoing service.
• Maintained a strong understanding of benefits administration, carrier sales channels (brokers/consultants), technology, business process outsourcing and strategic planning.
• Provided both operational and thought leadership for partner client.
• Notable Accomplishment: Extended contracts for two customers by 3 years, updated service level agreement language, increased product use and rates by 35%, and built in opportunity for future revenue.

• Managed an annual budget of $200,000 used for the purchase, maintenance, and software contracts used by the university.
• Responsible for keeping up with compliance and maintained a 3-year forecast for technology within the division.
• Maintained, analyzed and compiled user database and utilization reports for the department.
• Developed and led performance quality assurance checks on enterprise systems. Documented revisions, changes, and provided professional recommendations for system and hardware updates to division leaders.

Master Of Science - Ms, Project Management, 4.0

Activities and Societies: Phi Kappa Phi Honors Member School of Engineering student council representative.

Bachelor Of Science - Bs, Biology, General, 3.3

Activities and Societies: Additional Minor in Chemistry.