Jonathan Dickson Email & Phone Number

Sunnyvale, CA, US

Sunnyvale, CA, US

Supporting LinkedIn’s Edge infrastructure to increase speed and reliability. Responsible for services such as Content Delivery Networks (CDN), External DNS, and SSL Certificate management.

San Jose, CA, US

Deployed and maintain SD-WAN architecture to Cisco’s network infrastructure.Subject Matter Expert for supporting all of Cisco’s WAN/SDWAN infrastructure. Monthly on-call engineer for handling WAN/SDWAN cases.Developed an IOS certification automation for new images for Cisco hardware. The automation runs various tests on staged devices and displays results.

San Jose, CA, US

Developed automation project of configuration compliance audits on Cisco’s entire network infrastructure using Python. Identified configuration issues on thousands of network devices and prevented future troubleshooting issues. Utilized NSO (Network Service Orchestrator) API and database to manage over 10,000 networking devices. Integrated Service Now into.

San Jose, CA, US

Global Infrastructure Services Network Automation Developer. Developed automation tools for Cisco infrastructure that supports day to day troubleshooting issues as well as mass configuration changes. Approver for new infrastructure implementation within sites located worldwide. Committed software updates on multiple Cisco sites through NSO. Created client.

San Jose, CA, US

Worked in IT organization for Cisco (GIS Network Premise team). The team is responsible for the maintenance, implementation, and operation of all Cisco internal networks outside the Data Center. Complete cases such as IP address management, IT room access request, software/hardware upgrades, and end-user issues. Gained deep knowledge in wireless technology.

Configured level 2 and 3 Cisco Switches and Routers. Completed various labs on Network equipment to increase technical skills. Tested and repaired data jacks. Activated data ports for various network rooms across campus. Effectively completed network issues in multiple network closets. Maintain the status of internet campus-wide.

Efficiently worked and trained with a team of mentors and faculty. Supported a group of 40 students both academically and emotionally. Communicated with over 20 incoming students and families per day; promoted High Potential program.

Richfield, Minnesota, US

Worked in gaming, digital imaging, and car audio departments. Completed multiple training sessions to enhance customer service and sales skills. Mastered register and inventory systems. Provided outstanding and informative customer service.

Shadowed engineers and technicians; worked with Office Systems, Networking, and Server Services of the department. Gained experience with troubleshooting computer systems and hardware. Learned about networks and servers in data centers

Planned and organized events such as community block party. Collaborated with design company, Nuvana, to create a website for center. Successfully managed website; supervised about twenty teams of students. Held presentations and managed projects for development of website and the youth soccer league.

Electrical Engineering, Electrical And Electronics Engineering

Bachelor'S Of Arts (B.A.), 3+2 Engineering

Education record