Jonathan Dingle-El Email & Phone Number

New York City Metropolitan Area

Implemented policy and procedures by devising strategies to consistently improve processes and support organizational objectives including organizational initiatives, training materials, exercises and Standard Operating Procedures for future employeesDemonstrated ability to prioritize and organize projects various through multiple phases with a on-time completion rate of 98%Supported new hire onboarding and training by serving as the subject matter expert with reference to our internal CRM as well as standard operating proceduresScheduled recruits for office visits, coordinated interviewers, and managed interviewing scheduleParticipate in continuous improvement process to understand business needs and shortcoming of the existing processesDesign and manage the onboarding process focusing on new employee support and overall experienceSupport clients via phone, email, and walk-ins with signing up for new services, general inquiries, and fielding any complaints and providing a swift resolution.

New York City Metropolitan Area

Establish and implement operational policies, goals, objectives, and procedures in collaboration with other company leadershipAssist in developing, monitoring, and evaluating monthly performance metricsPerformed schedule management for more than 86 hotels ensuring clean data entry and ongoing logistical support Prepare reports to keep key stakeholders up-to-date on the production process, financial impacts, and timelinesTrack execution of key milestones, identify early indicators of potential roadblocks, and collaborate with those who directly impact outcome as well as communicate any updates to key stakeholdersMaintain strategic relationships with partnered businesses and outside vendors as neededResponsible for supporting the coordination of the commitments with internal and external stakeholders