Jonathan Dockery Email & Phone Number

Orange County, California, Us

A Healthcare Revenue Cycle Consulting Company with over 40 years of combined Revenue Cycle Management experience.​RESPONSIBILITIES:✔ Specialize in all aspects of healthcare billing and collections.✔ Offer outsource solutions to assist with increased cash collections, decreased claim rejections, and accelerated reimbursement for services provided.✔ Provide strategic consultation and assistance to improve cash flow enhancement and decrease reimbursement losses.✔ Provide optimal results, alignment of technology, improved operations and financial performance.✔ Find new solutions to financial challenges, allowing clients to focus on their core business and achieve success.

Carlsbad, Ca, Us

✔Reported to the Chief Executive Officer and managed staff of 58. AR: $90MM..✔ Responsible for establishing, documenting, and implementing appropriate billing, collections, and cash posting policies and controls while maintaining up-to-date expertise of healthcare billing laws and regulations. ✔ Monitored billing and collection operations for compliance, apprised business office staff and executive team on issues of outstanding claims, and oversaw daily activities related to delinquent accounts or special judgments. ✔ Charged with merging Central Business Offices to create one office location in Southern California by writing new billing and collection policies and procedures, setting up new protocols, rewriting job descriptions, and completely revamping the revenue cycle department organization chart to align best practice outcomes.✔ Reorganized and revamped the CBO, which increased cash collections and aided in decreasing the overall DSO from 74 to 48 days.

✔ Reported to the Senior Vice President of Operations and managed staff of 15. AR: $86MM.✔ Managed customer service patient billing and financial assistance team.✔ Assisted patients with Drug Foundation Programs and financial assistance application reviews & completion. ✔ Aided with all onsite and offsite branch location government payer audits. ✔ Reviewed all new intakes for profitability and cost analysis reporting. Helped with CPR+ month end process and monthly report distribution. ✔ Billed and collected multiple payers, including Medi-Cal, Medicaid, Medicare, BC/BS, Champus/Tricare, PPO, Self-Pay and Private Payers. ✔ Reduced new patient no-go rate by 50% and increased 90 day & over cash collections.

Anaheim, Ca, Us

✔ Reported to the Chief Financial Officer and managed staff of 90. AR: $180MM.✔ Held accountable for overseeing the entire company receivables department consisting of intake, eligibility, authorization, reauthorization, billing, collections, appeals, and cash posting.✔ Reorganized CBO, which increased cash collections and aided in decreasing the overall DSO from 104 to 40 days.

✔ Oversaw staff and operations while responsible for successful branch operations, customer service, budgeting, HR, payroll/accounting, compliance, JCAHO accreditation standards, intake, appeals, and eligibility. ✔ Reorganized the Central Billing Office, which aided in decreasing the Overall DSO from 212 days to under 90 days.