Jonathan Dooley Email & Phone Number

Manchester

Responsible for incoming calls and inputting information on the system from external customers and sales representatives, setting up new business accounts and tracing outstanding orders and queries. Oversaw various accounts and acted as first line of contact. Developed strong communication and customer relation skills through working with all areas of the business. Mentored new starters and performed various manager call backs in order to solve complex queries.

Manchester, United Kingdom

Customer facing role; assessed application forms and made decisions based on pre-existing medical information that had been disclosed. Liaised closely with account managers and brokers on a daily basis, as well as GPs/Consultants in relation to medical information, helping develop key team working skills. Target driven role; achieved high targets in a fast paced environment, whilst showing empathy and professionalism to customer’s difficult situations. Invited to join the sales department on various activities due to the close relationship built with them.

Manchester, United Kingdom

Customer facing role; assessed application forms and made decisions based on pre-existing medical information that had been disclosed. Liaised closely with account managers and brokers on a daily basis, as well as GPs/Consultants in relation to medical information, helping develop key team working skills. Target driven role; achieved high targets in a fast paced environment, whilst showing empathy and professionalism to customer’s difficult situations. Invited to join the sales department on various activities due to the close relationship built with them.