Jonathan Dos Santos Email & Phone Number

Minas Gerais, Brasil

• Performing Field activities, providing assistance to Confins International Airport and its clients.• Support the team in carrying out various tasks as needed, ensuring agility and efficiency. • Service desk support, assisting customers with medium complexity issues related to software, network, or hardware failures. • Provide technical support for the installation, configuration, and maintenance of software and hardware, performing functional tests and monitoring the performance of equipment and systems. • Internet network monitoring, performing periodic maintenance to keep equipment and systems operating efficiently. • Maintenance of equipment such as Mini PCs, Notebooks, Desktops, Video Walls, Check-ins, time clocks, and other devices. • Preventive and corrective repair of equipment such as self-service kiosks, FIDS (Flight Information Display System), access controllers, and printer automation. • Opening IT tickets, recording customer-reported issues to analyze them and find effective solutions. • Knowledge of structured cabling, TCP/IP protocol, crimping T568A and T568B, and crossover. • Installation of Wi-Fi network access point equipment. • Installation of fiber optic cables, defining the types and access points of the filaments on-site, proceeding with the subsequent stages of the process to establish a communication network for customers. • Assistance with switches, patch panels, and servers. • Creation of spreadsheets and reports, facilitating the monitoring of activities by the team. • Responsible for installing the Office Package on computers, providing more practicality to the professional activities of companies.

Holmdel, Nj, Estados Unidos Da América

• Assist employees with any hardware and software issues. • Provide assistance in person or remotely. • Diagnose laptops and equipment. • Manage technical support tickets. • Provide solutions and advice on technical issues. • Create manuals for technical training. • Respond to text messages, emails, and calls. • Format devices. • Assist with VPN connections. • Install software. • Assemble and disassemble workstations. • Repair desktop computers and laptops, performing part replacements and program installations according to service orders. • Conduct final tests on machines (notebooks and desktops) according to procedures established by the IT department, ensuring that the computers meet the company's quality standards.• Remote Access (Quick assistance & TeamViewer).• Microsoft Office tools (Visio, Excel, PowerPoint, Word, Outlook, SharePoint and Power App).• Knowledge of VMWare, Zendesk, OpenVPN.

Old Bridge

Receiving and checking goods arriving on site.Organizing and storing products efficiently and safely.Controlling inventory, ensuring that stock records are always up to date.Restocking shelves and displaying products according to demand.Assisting with replenishment orders to ensure that products are not out of stock.

1260 Stelton Rd, Piscataway, Nj 08854

Site preparation: Clearing the site, removing rubble and leveling the ground.Foundation construction: Digging and concreting the foundations that will support the structure.Structuring: Assembling the steel or wooden structures that form the base of the building.Masonry: Laying bricks, blocks and stones.Machine operation: Switching machines on, off and adjusting them as necessary.Troubleshooting: Identifying and resolving technical problems that may arise during operation.Safety: Follow and apply all safety regulations to ensure a safe working environment.Leveling and smoothing: After concreting, the surface is leveled with a vibrating rule to remove excess concrete and create a uniform surface.Smoothing: Use of tools such as a trowel to further smooth the surface, ensuring that it is free of imperfections.Curing: The concrete needs to be cured properly to prevent cracking. This may involve the application of water, wet covers or chemical curing products.Final Finish: This can include the application of textures, polishing or other surface treatments, depending on the intended use of the concrete.

Vespasiano, Minas Gerais, Brasil

As atividades realizada por mim são:Selecionar materiais de embalagem adequados para proteger os produtos.Montar caixas e pacotes, assegurando que estejam bem selados.Rotular e identificar pacotes corretamente.Inspecionar produtos antes de embalar para garantir qualidade.Organizar produtosReposição de produtos: colocar novos produtos nas prateleiras conforme necessário.Organização e limpeza: manter as prateleiras e expositores limpos e organizados.Verificação de validade: garantir que os produtos estejam dentro da validade e remover itens vencidos.Recebimento de mercadorias: conferir e registrar o que chega, garantindo que tudo esteja conforme os pedidos.Armazenamento: Organizar os produtos nos locais apropriados, mantendo tudo acessível e bem conservado.Controle de estoque: monitorar os níveis de estoque e informar quando é necessário reabastecer.Separação de pedidos: preparar e embalar produtos conforme as ordens recebidas para expedição.Manutenção e limpeza: garantir que o espaço do depósito esteja sempre limpo e seguro para trabalhar.

Network Engineering, Information Technology,

Activities and Societies: Network Administrator, PC/Network Support, PC/Network and PC/Network Technician, Windows/Linux

High School Diploma

Activities and Societies: Mathematics, Portuguese, Physics, Geography, Sociology, Physical Education, English, Science, Philosophy, Arts.